A.G. Leventis (Nigeria) Limited provides West Africa with reliable, innovative & affordable products & services. Our core markets consist of Real Estate, Hotel accommodation, Food & Snack production, Commercial Truck and Buses manufacturing and distribution, Aftermarket Car Servicing, Inks for flexible packaging, Supplier of plumbing and industrial goods.

We are recruiting to fill the position below:

Job Title: Workshop Manager

Location: Abia
Job Type: Full Time

Responsibilities

• Coordinate all workshop-related activities and ensure the availability of trucks.
• Ensure workshop procedures & systems are known to all staff and strictly followed during repairs on vehicles as well as maintenance documentation.
• Continuously monitor repair time & repair quality and ensure the KPI (MTTR & RFTR) targets are achieved.
• Ensure customer focus-oriented culture among the team and maintain good relationships with customers.
• Ensure workshop facilities, equipment & tools are adequately maintained and available in ready-to-use condition.
• Facilitate the training and development of team members in the department, by providing feedback and coaching to support improvements in their job performance.
• Review customer service orders and inspect the quality of repairs before the release of vehicles.
• Provide technical advice to team members and analyze and interpret data.
• Ensure the workshop observes all warranty process conditions.
• Guiding & motivating productive staff to improve productivity & efficiency.
• Monitor and control workshop expenses.

Application Closing Date
Not Specified.