M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

We are recruiting to fill the position below:

Job Title: Warehouse Assistant – Reverse Logistics

Location: Lagos
Employment Type: Full-Time

About the Job

• We are looking for a Warehouse Assistant – Reverse Logistics to join our Warehouse team in Lagos, Nigeria where progress, and humility are valued as highly as technical excellence.

The Role

• As a Warehouse Assistant – Reverse Logistics, you’re the first line of quality control in our device returns pipeline.
• You receive, diagnose, classify, and hand over returned devices with the rigour and pace that keeps downstream operations – refurbishment, resale, write-off; running on time and with confidence.
• Your work directly determines what gets recovered and what gets lost.

What You’ll Do

• Receive, log, and process incoming devices daily – hitting the 150–170 device receipting target while executing the mandatory pre-check protocol: power-on status, physical damage, screen functionality, IMEI validation, and FRP/password lock screening.
• Manage device turnaround with precision: every unit moves from warehouse receipting to the Refurbs queue within 48 hours, with all five device categories tracked to a 24–72 hour TAT standard and a 95%+ quality reliability rate maintained across the pipeline.
• Drive backlog reduction, prepare verified batch handovers for the weekly Monday Refurbs handover, and keep daily pre-check logs accurate and current to feed real-time reporting.

What You’ll Need

• Demonstrable hands-on experience in device inspection, mobile phone diagnostics, or electronics quality control with a track record of working accurately at volume.
• Proven ability to manage structured workflows under strict turnaround standards, with attention to detail that holds even when throughput demands are high.
• Experience working with inventory or asset tracking systems, and comfort updating operational logs that feed into live reporting dashboards.

The honest part:

• This role moves fast and the standards are unambiguous.
• You’ll be expected to hit daily targets, clear a significant inherited backlog, and maintain quality rates that protect the downstream refurbishment pipeline.
• If you thrive on measurable output and take satisfaction in knowing exactly where you stand at the end of each day, this is your kind of environment.

Application Closing Date
Not Specified.