Coinbox Limited – Our client, Shores, inspires to be the best hospitality company within the region we operate by striving to consistently deliver service that exceeds our customers’ evolving expectations through team work and continuous innovation to deliver memorable experiences.

As we continue to grow, we are seeking an experienced and motivated waiter to join our team and contribute to our success in the position below:

Job Title: Waiter

Location: Eleganza, Lagos
Employment Type: Full-time

Key Responsibilities

• Greeting guests promptly and courteously upon their arrival, escorting them to their tables, and providing menus.
• Taking accurate food and beverage orders, offering recommendations, and ensuring prompt and efficient service.
• Anticipating guests’ needs and preferences, responding to special requests or dietary restrictions with professionalism and attentiveness.
• Collaborating closely with kitchen and bar staff to ensure timely delivery of orders and maintain high standards of food and beverage quality.
• Handling guest inquiries, concerns, and feedback with grace and diplomacy, striving to exceed expectations and resolve any issues promptly.
• Processing payments accurately and efficiently, including handling cash transactions and processing credit card payments.
• Maintaining cleanliness and organization in the dining area, including setting up and clearing tables, refilling water glasses, and replenishing utensils and condiments as needed.
• Adhering to health and safety regulations and restaurant policies at all times to ensure a safe and enjoyable dining environment for guests and staff alike.

Requirements

• Previous experience as a waiter or in a similar customer service role preferred, but not required.
• Excellent interpersonal and communication skills, with a friendly and engaging demeanor.
• Ability to work effectively in a fast-paced environment, multitasking and prioritizing tasks as needed.
• Strong attention to detail and a commitment to providing exceptional service to every guest.
• Flexibility to work evenings, weekends, and holidays as required.
• A passion for hospitality and a genuine desire to create memorable experiences for our guests.

Application Closing Date
31st March, 2024.