Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position below:

Job Title: Vice President, Channel Acquiring

Location: Lagos

About the job
The purpose of this role is:

• to lead and manage the strategic direction of the Channel Acquiring business
• to identify the business opportunity and drive the business growth
• to maintain and grow a merchant ecosystem
• to maintain and grow an agent network across the country

Responsibilities
Strategic Planning & Execution:

• Develop and execute strategies to achieve business targets, including revenue, new customer acquisition, active customers, and other key performance indicators.
• Define the strategic and key activities and monitor the execution regularly by providing all necessary support and collaboration with teams.
• Identify the customer needs and business opportunities, and develop/optimise the proper solutions to win the market.

Team Leadership & Development:

• Lead and mentor the teams of In-store Acquiring, Agent Acquiring, Industry Acquiring and MSME Acquiring.
• Set performance metrics and goals for the team and drive a culture of high performance and customer-centrality.
• Foster collaboration across teams such as sales, marketing, product, engineering, operations, and finance to ensure a seamless customer experience.

Product Development & Innovation:

• Oversee the design and development of new products and services for the Channel Acquiring business
• Drive market analysis to understand market trends, customer pain points, needs, and challenges.
• Conceptualise, build business case and pricing models to enhance the product capabilities and stay ahead of the competition
• Push and ensure the adaptation and deployment of products/services

Operational & Sales Excellence:

• Provide sales support on quality leads in applicable market sectors.
• Ensure alignment with the operations and support team to ensure a smooth onboarding, transactions, and customer experience.
• Ensure compliance with industry standards, regulations, and internal compliance and audit requirements.
• Ensure the reports and performance dashboards to track progress toward goals, including revenue, customer acquisition, retention and more.

Collaboration with External Partners:

• Identify and develop the strategic partners and ensure a good relationship.
• Collaborate with the relevant stakeholders to build winning products for the business segment.

Requirements

• University (First Degree)/ HND, an MBA/MSC would be an added advantage
• 10+ years of experience in the financial technology industry with 4+ years at a managerial level.
• In-depth understanding of the payment industry and agency banking sector.

Application Closing Date
Not Specified.