Sterling Bank Plc is a leading financial institution committed to innovation, excellence, and customer-centric solutions. Known for its forward-thinking approach and impactful contributions to various sectors, it continues to empower individuals and businesses through inclusive and sustainable banking services.

We are recruiting to fill the position below:

Job Title: Vendor Success Officer

Location: Lagos

Job Summary

• The Vendor Success Officer is responsible for ensuring that vendors have a seamless experience partnering with the organization.
• This role focuses on vendor on boarding, relationship management, performance tracking, and support to drive mutual growth and satisfaction.

Key Responsibilities

• Onboard and orient new vendors to company systems and standards
• Build strong relationships with vendors and ensure consistent communication
• Monitor vendor performance and resolve issues promptly
• Collaborate with internal teams to ensure vendor needs are met
• Provide training, guidance, and support to improve vendor efficiency
• Ensure compliance with company policies and SLAs.

Requirements

• Qualification: Minimum of OND/SSCE
• Previous experience in vendor management or customer service is a plus.
• Age Limit: Not more than 28 years
• Strong communication and interpersonal skills
• Ability to work with data and reporting tools
• Detail-oriented with great problem-solving skills

Application Closing Date
10th April, 2025.