AXA Mansard is one of the foremost Financial Institutions in Nigeria that has been offering world class financial services over the years.

We are recruiting to fill the position below:

Job Title: User Experience Analyst

Location: Lagos

Job Description

• The User Experience (UX) Analyst has a strong interest and capabilities in the research and design of engaging and innovative user experiences.
• S/he excels at providing both highly analytical as well as highly creative ideas to a Customer Experience engagement and has extensive experience in a fast paced and innovative development environment.

Responsibilities

• Implements strategies to maximize user experience in the online space
• Design user flows and processes across the digital platforms for excellent user experience
• Work with Product Development team to create new products and modify existing products for online customers.
• Perform routine reviews and monitor the performance of all digital platform to ensure optimization of customer experience
• Ensure prompt processing and delivery of policy documents within the company’s turnaround time

Requirements

• Relevant first degree in Marketing, Computer Science or any related course.
• Minimum 2 years’ work experience in conducting UX analysis for software, web applications which leverage emergent technologies, consumer electronics and/or mobile devices.

Required Skills and Competencies:

• The willingness to keep up to date with new techniques in a rapidly changing profession.
• A fair understanding of user-centred design and testing methodologies, subsystems, and usability and accessibility concerns.
• A clear understanding of the importance of user-centred design.
• Effective communication skills to liaise with team members and clients to ensure that high quality end-user designs meet customer requirements.
• An open, flexible and adaptable mind-set to cope with a rapidly changing set of tasks in an area of emerging, new technologies.

Application Closing Date
Not Specified.