Fly Countrywide Travel & Services Limited is a leading travel, Tourism Agencycompany committed to delivering world-class travel solutions with a personal touch. Based in Ibadan, Oyo State, we specialize in domestic and international travel arrangements, tour packages, corporate travel management, visa processing, and concierge services.

Fly Country Wide Travel and Services Ltd is committed to remaining well positioned and equipped to support our clients in their travel deals at guaranteed lowest rates. In order to guarantee our client’s efficiency and high performance on jobs, Fly Country Wide Travel and Services Ltd has skilled, resourceful, goal-oriented, and team players. With a passion for exploring the world and connecting people, we ensure every journey is seamless, memorable, and tailored to our client’s needs.

We are recruiting to fill the position below:

Job Title: Ticketing and Marketing Officer

Location: Ibadan, Oyo
Employment Type: Full-time

Job Description

• We are seeking a detail-oriented Ticketing Officer to manage ticket reservations, sales, and customer inquiries.
• The role involves handling bookings, issuing tickets, processing payments, and providing excellent customer service while ensuring accuracy and efficiency in all ticketing transactions.

Key Responsibilities

• Ticket Booking & Sales: Process customer bookings, reservations, and ticket sales via online systems, phone, or in person.
• Customer Service: Assist customers with ticket-related inquiries, including pricing, availability, refunds, and cancellations.
• Payment Processing: Handle various payment methods, issue invoices, and ensure accurate transaction records.
• System Management: Use ticketing software (e.g., Amadeus, Galileo, Sabre for travel; Eventbrite for events) to issue and manage tickets.
• Documentation & Reporting: Maintain accurate records of sales, transactions, and booking details for audit purposes.
• Policy Adherence: Ensure compliance with company policies, industry regulations, and travel/event terms and conditions.
• Problem Resolution: Address and resolve customer complaints, booking errors, or system issues promptly.
• Collaboration: Work with other departments (operations, finance, customer support) to ensure seamless service delivery.
• Coordinate the distribution of marketing materials and participate in marketing strategy(e.g., flyers, posters).
• Track and analyze the effectiveness of marketing campaigns.

Salary
N70,000 – N100,000 / month.

Application Closing Date
31st October, 2025.