Ignite Energy Access is an Abu Dhabi-based leader in distributed renewable energy solutions, dedicated to providing affordable, reliable, and sustainable electricity to underserved communities across Africa. Now operating across 12 countries and serving over 15million people. Through innovative technology, scalable business models, and impact-driven financing, Ignite Power is transforming lives, fostering economic growth, and driving the continent’s clean energy transition.

We are recruiting to fill the position below:

Job Title: Technical Assistant

Location: Surulere, Lagos
Employment Type: Full-time

Job Summary

• The Technical Assistant will support the technical team in the installation, maintenance, and monitoring of energy systems and solutions.
• This role involves hands-on fieldwork, customer support, and administrative tasks that ensure smooth operations and optimal performance of all deployed energy systems.

Responsibilities

• Assist in the installation, configuration, and maintenance of solar and other energy systems at customer sites.
• Support routine inspections, troubleshooting, and repairs to ensure system reliability.
• Monitor system performance using company software/tools and escalate issues where necessary.
• Maintain accurate records of installations, service visits, and equipment inventory.
• Provide technical support to customers and resolve basic technical inquiries.
• Collaborate with the operations and technical teams to ensure all projects are delivered on time and meet quality standards.
• Adhere to all health, safety, and environmental policies during field and office work.
• Prepare reports, update documentation, and assist in process improvements.
• Test, analyze and repair solar home systems and pre-commission higher capacity inverters
• Review technical tickets and comment on each with detailed information
• Perform tests on new products and accessories and conduct training sessions with the entire Ignite team
• Support the training of field staff on the correct installation of solar systems, effective troubleshooting and best practices
• Review energy audit and give suitable system recommendation to prospective clients
• Solar inverter pre-commissioning and configuration.
• Deploy and manage IoT monitoring technology for high capacity solar inverters
• Perform any other technical support duties as assigned by the line manager.

Profile

• Diploma, B.ENG, OND/HND in Electrical Engineering, Energy Systems, Electrical Electronics or related fields.
• 1–2 years of experience in a technical support or field operations role (energy/solar industry is an advantage).
• Basic understanding of IT/Electrical and Solar energy systems.
• Strong problem-solving and analytical skills.
• Ability to work independently and in a team, often in field locations.
• Good communication skills and customer service orientation.
• Proficient in MS Office and comfortable with technical software/tools.
• Willingness to travel and work flexible hours when required.

Application Closing Date
Not Specified.