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15 Jul 2022

Team Member, Process Design & Optimization at United Bank for Africa Plc (UBA)

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United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position below:

Job Title: Team Member, Process Design & Optimization

Location: Nigeria
Job Type: Permanent

Job Objective(s)

  • To ensure optimal quality of all processes with the aim of improving customer experience by maintaining efficient and profitable operations that produce the highest quality of products and services.

Responsibilities

  • Identify process gaps along with a root cause analysis of issues and make fact-based recommendations for process improvement.
  • Drive process re-engineering and improvement.
  • Work with various teams to ensure the development of an efficient and scalable end-to-end process.
  • Make process design and development recommendations to standardize, improve or redesign processes to meet business needs.
  • Complete post-deployment analysis, monitoring, and driving recommendation for improvement to completion.

Qualifications

  • Bachelor’s Degree in any field.
  • Minimum of two (2) years of relevant work experience.

Candidate’s Profile:

  • Our ideal candidate must have an impressive understanding of products and processes. A team player, a strategic partner, a good listener, and a problem solver.

Knowledge & Skills Required:

  • Data analysis
  • Product and process knowledge
  • Proficient in MS packages
  • Problem-solving
  • Attention to detail
  • Project management

What We Expect From You:

  • High degree of professional ethics, integrity, and responsibility.
  • Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
  • Team player with the ability to work under pressure and ability to work with a wide variety of people and maintain an excellent business relationship.
  • High sense of confidentiality and discreteness.

What You Should Expect From Us:

  • Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
  • Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
  • Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.

Application Closing Date
22nd July, 2022.




Method of Application

Submit your CV and Application on Company Website : Click Here


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