At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations. Organisations that successfully embrace this shift will reap the benefits of reinventing their businesses, dramatically altering the ways in which they serve their markets, and in the process secure a significant digital advantage.

We are recruiting to fill the position below:

Job Title: Team Leader (Inbound & Outbound Operations)

Location: Ikeja, Lagos
Employment Type: Full-time

Requirements

• A seasoned Team Leader with proven experience managing both inbound and outbound operations, capable of driving agent performance, ensuring SLA adherence, and providing day-to-day operational leadership.

Salary
N120,000 – N150,000 monthly.

Application Closing Date
29th January, 2026.