HRBP Limited, also known as “Human Resource Business Partners,” is a Human Resource Management Consulting company, focus on delivering human resource solutions for various sizes of organizations in areas of Talent Acquisition, Development, Management, Organization Planning, Development and Improvement. We provide full HR Consultancy service regardless of client headcount or location in Nigeria. We deliver customized HR Consultancy service for all sizes of organizations.

We are recruiting to fill the position below:

Job Title: Team Lead, Reconciliation & Settlement

Location: Lagos
Employment Type: Full-time

Job Description

• The Team Lead, Reconciliation and Settlement will lead a team responsible for resolving all issues arising from electronic transactions and perform automated back-office processing such as dispute processing, settlement, reconciliation and reporting.
• An ideal candidate must have grasps of how agency banking transactions processes works and the analytical thinking on how to resolve disputes and reconcile transactions.
• Attending to customer and merchant disputes and ensuring prompt resolution.
• Liaising with switching companies and card schemes on Settlement issues.
• Reconciliation of transactions routed through various payments platforms.
• Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.
• Ensures timely reconciliation of all transactions done on the terminals.
• Ensure daily validation of transaction posting on system.

Requirements / Knowledge / Skills

• A Bachelor’s Degree or its equivalent with 4 – 6 years work experience.
• Digital Financial Services or banking industry experience.
• Experience with electronic payment systems.
• In-depth knowledge of payment processing- gateways.
• Creative thinker and problem solver who can resolve issues arising from online transactions timely and efficiently
• A self-starter and self-motivated person who is able to influence and direct the settlements and reconciliation process.
• Passionate about solving problems and is focused on customer experience and outcomes.

Application Closing Date
16th November, 2023.