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30 Aug 2024

Team Lead, E-Banking at Koins Microfinance Bank Limited

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Koins Microfinance Bank Limited is a fully licensed technology and impact-driven microfinance bank that focuses on driving financial inclusion. Loans / Savings / Investments.

We are recruiting to fill the position below:

Job Title: Team Lead, E-Banking

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Responsibilities

  • Ensure all E-channels platforms function optimally: Internet banking, Mobile App, ATM, POS, Cards etc.
  • Daily settlement of all Electronic channel’s transactions
  • Daily Reconciliation of E-channels accounts.
  • Rendition of internal and regulatory reports
  • Debit card issuance
  • PIN issuance and Support
  • Profiling Cardholders for Web payments (SAFETOKEN and 3D Secure)
  • Management and project implementation of all E-channels platforms.
  • Pilot test and Support for deployment of channels.
  • Dispute Arbitration/Resolution
  • Ensure prompt resolution of customer complaints and enquiries on E-channels issues.
  • Customer support and feedback.

Qualifications / Required Skills & Competencies (Technical and Soft Skills)

  • 3 – 5 years of work experience.
  • Great problem-solving skills.
  • Consistent with the ability to deliver by promptly meeting deadlines.
  • Great customer-centric skills
  • Excellent interpersonal communication skills
  • Proficient with Excel.

Application Closing Date
18th October, 2024.




Method of Application

Interested and qualified candidates should send their CV to: 

[email protected] 

using the Job Title as the subject of the mail.



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