Job Purpose

• To ensure the company conducts its business in full compliance with all national and international laws and regulations that relate to the Quick Service Restaurant sector, as well as professional standards, accepted business practices, and internal standards.

Core Responsibilities and Key Result Areas

Risk & Compliance

• Create, develop, and implement core regulatory compliance strategies, and ensure that they are monitored for every department and individual.
• Operate in a cross-functional manner to communicate regulatory testing requirements and monitor completion of submissions.
• Ensure that all company products comply with applicable regulations (federal and state), and any regions in which they are sold.
• Gather, analyse, and interpret technical data, and translate it correctly onto official regulatory submissions
• Provide specialist advice on core matters concerning regulatory compliance, aiming to keep the company’s products and services within the quality control circle.
• Maintain awareness of changing regulations for the company’s products and assist with the proper registration of components.
• Investigate and record any complaints that may transpire due to non-compliance of regulations and take measures to ensure that it is not repeated.
• To educating the entire staff and institute practices that will ensure the highest possible level of compliance.
• Communicating compliance-related issues to employees across all divisions of the organization.
• Researches, implements, and manages the areas of banking regulations and laws, and food regulations, policies and procedures, consumer protection, and public interest laws.
• Set plans to manage a crisis or compliance violation
• Educate and train employees on regulations and industry practices
• Address employee concerns or questions on legal compliance
• Confer with department heads to determine the type of service that they are providing, and the intensity of the compliance system that they will need.
• Ensure the company comply with all SEC requirements and filings on timely basis.
• Ensure the company Anti-Money Laundery and corruption policies are comply with in all internal and external dealings.
• Follow up with QEHS to ensure environmental audits is conducted as needed adherence to environmental standards.
• Follow up to ensure that appropriate regulatory reports is filed timely with the company’s regulators.
• Ensure that all company products comply with applicable regulations (federal and state), and any regions in which they are sold.
• Gather, analyse, and interpret technical data, and translate it correctly into official regulatory submissions
• Perform OSC across all CR stores and PX Kiosks
• Provide specialist advice on core matters concerning regulatory compliance, aiming to keep the company’s products and services within the quality control circle.
• Maintain awareness of changing regulations for the company’s products and assist with the proper registration of components.
• Investigate and record any complaints that may transpire due to non-compliance of regulations and take measures to ensure that it is not repeated.
• Research, implement, and manage the areas of regulations and laws, and food regulations, policies and procedures, consumer protection, and public interest laws.
• Work closely with the Senior Compliance Manager in overseeing compliance procedures.
• Address employee concerns or questions on legal compliance
• Confer with department heads to determine the type of service that they are providing, and the intensity of the compliance system that they will need.

Key Performance Indicators

• Rate of compliance with applicable regulations
• Achievement of sensitization on changing/evolving regulations on company products

Knowledge Requirements

• Knowledge of legislations, its changes and developments as they affect the Food Industry,
• Knowledge of Fundamentals of Accounting
• Knowledge of Risk & Compliance standards or processes
• Knowledge of legal standards and in-house policies
• Knowledge of reporting procedures and record keeping
• Knowledge of the QSR/Food Industry practices

Job Specifications

• A good first degree in Law, Finance, Business Administration or related areas.
• Possession of a Master’s degree in Business Administration or related degree is an added advantage
• Membership of ICAN, CIS, ACCA, ACA, CIMA, or any other related professional qualification is required.
• Certifications in compliance will also be added advantage
• Minimum of 5-6 years’ experience in a similar role, especially in the QSR/FMCG sector

Decision Expectations

• Acts on defined procedures and decisions
• Enforces agreed decisions
• Plans own work schedule and work schedule of subordinates
• Address employee concerns or questions on legal compliance
• Provide specialist advice on core matters concerning regulatory compliance

Job Purpose

• To ensure specific projects are implemented efficiently, successfully and within the agreed terms of the project.

Core Responsibilities and Key Result Areas

Project Administration

• Ensure project’s administrative and financial activities comply with rules and regulations
• Support development and preparation of result – oriented work plans, critical paths and other project management tools
• Provide support to the implementation of the internal standard operating procedures
• Coordinate the arrangement of appointments and meetings, including compilation of briefing and presentation materials, speeches, ground information and documentation
• Provide translation of simple correspondence and act as an interpreter and take meeting minutes if required
• Support preparation of budgets and provide information for audit needs
• Arrange travel and hotel reservations, obtain necessary travel authorizations as required
• Provide administrative support to organization on conferences, workshops and retreats as required;
• Maintain an up-to-date list of inventory of the project and support annual physical verification by checking the accuracy of records and location of property;
• Act as a custodian for the management of project stationary supplies including maintenance of stock list of stationary, distribution of stationary as required and keeping the log of distribution; and
• Maintain filing system ensuring safekeeping of confidential materials and documents

Key Performance Indicators

• Estimate of project completion
• Deviation of planned budget
• Percentage of milestone missed
• Cost variance

Knowledge Requirements

• Good knowledge of administrative rules and regulations
• Knowledge of business process re-engineering, elaboration and implementation of new data management systems

Job Specifications

• A minimum of a Bachelor’s degree in Business administration, Public administration or related field is required.
• Possession of any relevant certification in accounting or finance is essential
• Minimum of 2 years’ experience in similar role

Decision Expectations

• Provide effective administrative and logistics support to the project in compliance with rules and regulations policies and strategies
• Provide effective support in financial management focusing on quality assurance

Job Purpose

• To build, maintain, support and administer infrastructure for vending/POS/ERP and identifying end-user requirements. Keeping data secure by managing access, privileges and information within the system.

Core Responsibilities and Key Result Areas

Support Systems

• Support Restaurant managers work with other management staff to determine and implement specific technical needs and priorities of the organization
• Direct staff, determine necessary technology advances and educate staff on the use of software /hardware systems in the organization’s day-to-day operations
• Monitor systems to detect deficiencies, and recommend changes and solutions
• Generate innovative solutions, which continuously improve the performance of existing resources, processes or services
• Conduct training for Restaurant Managers and employees on new IT infrastructure implement or new IT trend in the industry
• Basic database management skills
• Understanding of different POS hardware/terminals
• repairing equipment and replacing parts
• planning and undertaking scheduled maintenance upgrades
• Ability to manage AD users and object preferably windows server 2008r2

IT Operations

• Challenge others when the values are not demonstrate. Develop, Train and give feedback to subordinates where applicable.
• Conduct training for Restaurant Managers and employees on new IT infrastructure implement or new IT trend in the industry
• Share information, knowledge and experience freely with others
• Fully understand the set-up and operations of all Enterprise Solutions acquired and used by Food Concepts Plc
• Provide first level support to all users within the agreed timeframe
• Execute system control functions as requested by (and on behalf of) business owners
• Support Business Managers when they train their new staff on the use of the use of the system, by providing required intellectual assistance, software, hardware and/or training materials
• Update all relevant documentation (including Process Manuals, Training Manuals, Policy Documents, Configuration documents etc) required for the effective use of all enterprise solutions
• Prepare for and support the implementation of new enterprise solutions and/or the addition of new modules of existing enterprise solutions
• Ensure store wide reporting

Key Performance Indicators

• IT System uptime/downtime
• Mean Time Between Faults
• Mean Time to Resolve
• Number of system breaches due to virus attacks and or breaches
• Network Uptime/downtime
• Knowledge & Competencies
• ERP – Oracle, Micros
• IRP software

Job Specifications

• Minimum of university degree or HND in Computer Science, Information Technology or related discipline
• Possession of any relevant IT certification
• Minimum of 3 years relevant experience.

Key Responsibilities:

• Processing of suppliers / vendor invoices for payment
• Maintaining the creditors’ schedule
• Ensure daily/weekly collection of Bank statements and   confirmation of cheques
• Manage all forms of payment (internet banking, Remita, interswitch etc)
• Keeping the financials documents organized and filed
• Detect and eliminate errors in payment request
• Confirm all retirement before another cash advance is processed for a staff
• Ensure posting of items received by the store into appropriate Trade Creditor’s account
• Verify all intercompany transactions across businesses – review and sign off on all intercompany transactions across the divisions
• Confirm on monthly basis that charges on COT and Interest are in line with the agreed rate.
• Perform any other related duties from time to time

Functional Competencies/Requirements:

• Skill to improve risk management through reduction/transparency of cash balances
• Banking transaction execution and settlement skill
• Cash and investment reporting skill
• Compliance to audit observation as to the segregation of duties with reference to back office functionality of recording transactions through a systematic driven authorization/execution process

General Management Competencies/Requirements:

• Strong Oral and Written Communication skills
• Good Presentation Skills
• Relationship Management
• Strong Problem solving skills
• Ability to plan, schedule and coordinate effectively

Educational Qualifications/Experience:

• Minimum of university degree or HND Accounting, Finance or related discipline
• Minimum of 1 years post professional qualification experience.

Desired Personal Attributes:

• Integrity
• Proactive self-starter
• Assertive and tenacious
• Ability to work with little or no supervision
• Ability to work with all levels of management, build partnerships and teams
• Highly organized and able to adapt quickly to changing priorities
• Ability to cope with and work under pressure

Job Purpose

• To manage the compensation function (i.e., payroll, incentives, benefits etc) for employees.
• The role implements new and revised compensation programs, policies and procedures to align with the company’s goals and competitive practices in compliance with the country’s regulation.

Core Responsibilities and Key Result Areas

Strategic Implementation

• Manages the implementation and administration of compensation programs.
• Ensure consistent monitoring, implementation and compliance to labour legislation laws
• Develop and implement techniques for compiling, preparing and presenting data.
• Co-ordinate organizational staff costs for annual budget process
• Develop and implement HR metrics that enables informed decision

Compensation and benefits management

• Ensure prompt and accurate administration of compensations, rewards and benefits to employees and pensioners
• Ascertain and ensure prompt resolution of staff complaints on compensation rewards and benefits
• Ensure compensation reviews based on classification or reclassification of jobs, promotions, etc.
• Ensure cross-checking and reviews of figures prior to payment of compensations and benefits to ensure accuracy
• Ensure administration of Human Resources Information System(HRIS) to achieve timelines and efficiency
• Acts as consult for HOD regarding compensation related issues
• Ensures compliance with federal, state and local compensation laws and regulations
• Prepares and deploys periodic compensation activities (i.e. payroll, incentives, benefits and other statutory obligations) every month and ensure all employees are paid promptly and accurately
• Ensures preparation of payroll scheduling i.e. payroll report, Variance, statutory/voluntary deduction report etc.
• Advises management on total staff costs monthly, quarterly and annual for strategic decisions as they relate to revenue, operating costs by location and brands

Payroll Management

• Prepare and deploy payroll activities every month and ensure all employees’ salaries, benefits and allowances are paid promptly and correctly for business divisions
• Manage the process of gathering and locating MPR from stores and business units. Creating Pre-payroll variance report which includes but not limited to New hires, disengagement, leave and absence deduction, disciplinary, salary reviews/promotions
• Ensure all input from the Pre-payroll variation and correctly enter into the Human Resources Information System subject to approvals
• Ensure that payroll report and payroll deduction report to reflect all salaries and allowances and deductions i.e. statutory or company deduction
• Prepare variance report to show the difference in pay comparison between months and ensure accurate explanation for variance as applicable
• Prepare bank payment report, Pension Remittance Report, Tax Remittance Report, Re-imbursables report. FCMCTS report, Statutory deduction report i.e. NHF, NSITF and any other report as indicated in the payroll activities for each month
• Ensure new hire computation and Termination computation for voluntary and involuntary termination of contract following the company policies and procedures. Communicate to banks of employee exits and ensure that discharge letter/letter of indebtedness are communicated to employee as applicable
• Resolve all payroll enquiries including suspended salaries and allowances, returned salaries, refunds, tax issues etc

Operational/Administrative Functions

• Maintain relations with Internal and external stakeholders Finance Department, labour authorities etc
• Participate in business review meetings with different business divisions providing guidance on matters spanning across staff cost in relations to Profit and Loss relations.
• Participate in Ad Hoc meetings for the purpose of implementing initiatives that impact business strategy
• Keep the records; documents and files relating to all staff
• Ensure all due correspondences, memos, reports and certificates are tracked in each employees files
• Provide periodic up to date report on key Human Resources metrics and activities as it relates to the business division

Records Management

• Create and manage the HR Database
• Share database information such as physical files and folders with only approved recipients
• Keep the records, documents and files, relating to all employees compensation of the organization
• Track the in and out of the files and the document contents of the files

Reporting and Supervision

• Plan, assigns and supervises Human Resources staff
• Implement Human Resources Initiatives and operations
• Plan, schedule, coordinate, review and report on the work of Human Resources staff
• Ensure periodic HR reports/metrics to Head, Human Resources Services

Key Performance Indicators

• Meet timelines for Payroll, Incentives and other employees compensation
• Turnaround time to resolve payroll issues/enquiries
• Payroll and/or compensation payment errors
• Number of payment processed outside payroll cycle
• Achievement of Individual Personal Development Plans

Knowledge Requirements

• Knowledge of all federal, state and local regulations and compliance requirements related to employee compensation.
• Strong analytical skills and ability to interpret and communicate data.
• Computer proficiency and technical aptitude with the ability to use Microsoft products, including Excel.
• Strong leadership and team management skills.
• Excellent time management skills and ability to plan and set priorities.
• Excellent verbal and written communication skills.
• Strong interpersonal skills in dealing with senior management

Job Specifications

• A good first degree in social/management/physical sciences
• Possession of a Post graduate degree in Human Resources/Business Administration or related field is an added advantage
• Membership of CIPM, HRCI, CIPD or any other related professional qualification is required.
• Minimum of 5-6 years’ experience in a similar role

Decision Expectations

• Plans own work schedule and work schedule of subordinates
• Assigns work to subordinates
• Monitor subordinates’ work performance
• Appraises/evaluates subordinates’ performance

Deadline: Not specified