Employment Type: Permanent – Full Time
Department: EasyBuy Direct Sales
Reporting To: Regional Business Manager, EasyBuy Direct West East

Job Description
The team you would join:

• The Area Business Manager will lead sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognized as the “EasyBuy” Business unit) through a network of agents called as “Energy Officer”.
• EasyBuy technology and services allow customers to purchase units by paying for their Solar products in small instalments, thus ensuring they are extremely affordable for off-grid or rural customers.
• The Area Business Manager is ultimately accountable for generating sales, ensuring collections are timely and accurate and keeping the entire Direct Distribution growing rapidly in a sustainable manager.

Responsibilities
What you would be expected to do:

• Hire & retain Energy Officers: Hire, train and maintain a team of atleast 40 active Sun King Energy Officers in the area. Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers and others, as applicable. Create a reputation and goodwill for the mission of Sun King to provide clean, affordable and reliable sources of energy in their areas.
• Training of Energy Officers: Provide training to the Energy Officers on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure that they are fully supported and lead in the best professional manner demonstrating the highest levels of integrity, ethics and professionalism while dealing with customers.
• Provide role clarity to Energy Officers: Provide complete clarity to Energy Officers related to their day to day tasks, sales & collections plans, routes and targets. This includes, ensuring Energy Officers have a pre-agreed sales route/area to sell in, they understand how to demonstrate and sell Sun King products, they have the confidence to be able to present and resolve basic customer queries on the spot and they have access to Area Business Manager at all times in case of questions and concerns.
• Daily field visits: Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues faced by the Energy Officers and report them to your Regional Business Manager, every week. Ensure that the first 5 sales of each Energy Officer are done along with the Area Business Manager in the area, by each Energy Officer to ensure that the core sales and collection process is fully understood by each Energy Officer.
• Work with Energy Officers: Conduct joint fieldwork with a group of Energy Officers to provide sales and collection training on a weekly basis and drive EO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centres and markets to make group sales.
• Exceed your sales & collections targets: Meet or exceed sales and collection targets established and agreed on 2nd of every month by your Regional Business Manager. Provide daily, weekly updates on sales, EO recruitments, Customer issues and resolutions, as desired and agreed with your Regional Business Manager.
• Drive robust field sales processes: Review collection progress with your Energy Officers daily and provide adequate training to them on driving better collections in your areas. This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse in case the customer defaults.
• Remain externally focused: Keep an eye on competition within your area and ensure you take adequate measures to protect and grow our business from competitive pressures. Proactively inform your leadership team and take measures to ensure Sun King remains a paramount brand name in Solar products for your area.
• Resolve customer issues: Provide world-class support to your customers as it relates to product delivery, training on how to use and make payments, installation, and after-sales warranty issues. Ensure that you work with your Energy Officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
• Control Marketing & Other Support spend: Provide adequate marketing support & equipment (such as smartphones) necessary to all your Energy Officers. Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance and smartphone issuance.
• Review meetings with Energy Officers: Conduct weekly table meetings with Energy Officers and ensure that you have RBM present in those meetings to resolve any outstanding customers or EO issues. Coordinate, plan and organize the meeting to have maximum attendance and progress. Recognize outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
• Grow Retail presence: Ensure the retail network in your Area grows with the help of an Area Retail Coordinator, hired under you. Ensure all retail-related activities are followed per process and the base of high-selling retailers grows exponentially within your area of operation.

Qualifications
You might be a strong candidate if you:

• Has a Degree in a Business related field or equivalent and at least 3 years of hands-on experience in Sales.
• Has excellent Computer knowledge with comprehensive knowledge of Excel and PowerPoint
• Has extensive Customer Care experience
• Has high innovative skills, thinking out of the box, tests out opinions, cost-conscious
• Is excellently skilled in Planning, Organizing, Prioritizing, maximizing value and seeing the big picture
• Is able to develop trust, skillfully builds relations, works on internal & external relationships
• Listens well, coaches others and is disciplined in their learning practice
• Has Operation Excellence (Keeps promise, is Decisive, seeks to be informed and gives excellent Customer Satisfaction

What we offer (in addition to compensation and statutory benefits)

• An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry;
• The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with a profound impact on the world;
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.

Employment Type: Fixed Term Contract
Department: Partnerships Sales
Reporting To: Area Sales Executive

Job Description
The team you would join:

• Greenlight’s partnership and business development team covering our partnerships business in West and Central Africa has been growing consistently over the last 5 years at remarkable scale with a large partner base of over 300 partners.
• We are looking for an experienced Business development Manager who would leverage on their expertise to grow our active partner base and revenues by over 100% by onboarding strategic partners across sectors of interest in West and central Africa.

Responsibilities
What you would be expected to do:

• Responsible for driving sales across consumer sales channels in the assigned territory.
• Branch level inventory management
• Receiving client queries and resolving consumer and channel queries with stipulated guidelines and timelines.
• Efficiently supporting trade activations and marketing campaigns as per set plans.
• Planning and conducting product and sales trainings to partner staff.
• Fulfilling within reasonable time aftersales and warranty requirements.
• Consolidating reports on competition, routes travelled, branches visited and activated, sales and stock position etc.
• Performing any other duties that may be assigned.

Qualifications
You might be a strong candidate if you:

• Have minimum OND or advanced Diploma/B.Sc in a business administration/ sales and marketing
• Hands on work experience in service/ FMCG or Renewable Energy industry
• Proficiency in MS Excel, MS Word, and MS PowerPoint
• Strong customer focus and keen to deliver high standards of service
• Ready to travel 75% of the time
• Excellent interpersonal skills.
• Good communication skills with fluency in both written and spoken English and spoken local language corresponding to the area of responsibility (Yoruba / Edo / Igbo / Hausa – as applicable)
• Results oriented and able to prioritize measurable objectives.
• Possesses an Android phone.

What We Offer (in addition to compensation and statutory benefits)

• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.

Location:  Eleme, Rivers  Application Link

Location: Kano   Application Link

Location: Ikire, Osun   Application Link

Location: Jos, Plateau  Application Link

Location: Ilesha, Osun  Application Link
Employment Type: Permanent – Full Time
Department: EasyBuy Direct Sales
Reporting To: Regional Business Manager, Easybuy South South

The Team You Would Join

• The Sun King Shop Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity.

What You Would Be Expected To Do
Inventory Management:

• Receive stock and keep track of inventory from warehouse.
• Manage and issue out stock as per FIFO standards.
• Dispatch stocks as per requirement.
• Maintain and update stock cards.
• Keep and share off-the -shelf sales details.
• Maintain an updated Goods Received and Goods Issued log online
• Perform daily cycle counts on stock.
• Receive faulty stock from the field and consolidate for disposal.
• Conduct monthly stock take.
• Manage all spare parts inventory and re-orders.

Reports:

• Prepare daily on hand stock report and share with team.
• Report on daily issued out stock for replacement and or replenishment.

Repairs:

• Repairs and Spare Parts management.
• Take custody/responsibility of the repair tools and tool kits.
• Perform basic check on the faulty units before replacement.
• Conduct basic repair on the in warranty returns.

Store Management:

• Ensure the center is well maintained tidy and that the shop floor arrangement is per SKU
• Ensure neatness on the repair work bench in line
• Observation of safety procedures to avert hazards at the work bench
• Welcome walk-in customers and provide assistance as necessary
• Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
• Support Energy Officers and coordinate with Call Center in resolving customer queries.

Qualifications
You might be a strong candidate if you:

• Has a Bachelor’s Degree or Diploma from a recognized institution in any
• related field.
• Has 2 years’ hands on experience in a service center
• Has effective communication and interpersonal skills
• Has broad knowledge and understanding of the Sun King products
• Is able to demonstrate high levels of integrity with a proactive and
• positive attitude.
• Has strong customer focus
• Is a team player with high levels of flexibility
• Has proven report-writing experience
• Possess strong analytical and problem-solving skills
• Is computer literate with working proficiency in MS Excel and MS Word.

What We Offer (In addition to compensation and statutory benefits)

• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.

Department: Finance & Legal
Reporting To: Finance Controller, Nigeria

Job Description
The team you would join:

• We are looking for a Finance Associate to join its Finance team in Nigeria.
• The Finance Associate will work closely with the Finance team in Nigeria and West Africa to ensure the organisation has adequate human capacity to cater for the financial books and record (account payables and receivables) in the region.

Responsibilities
What you would be expected to do:

• Provide support to Finance Controller in bridging communication gaps with West African business.
• Receive and process all Purchase Orders, Invoices, Expense Forms, and request for payments.
• Reconciliation of processed work by verifying entries and comparing system reports to balances.
• Perform daily, weekly and monthly reconciliations of Bank Accounts.
• Charge expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries.
• Maintaining filing systems of all accounting and finance documents and vouchers in a manner which ensures ease in retrieval and reference.
• Scheduling and preparing payments on the Payment Tracker.
• Maintain fixed assets register
• Maintain prepayment schedule
• Reconciliation and Adjustment of Accounting Ledgers by Verifying and Posting Account Transactions and subsequent matching of the same.
• Verifies Vendor Accounts by reconciling monthly statements and related transactions.
• Conducts reimbursements for staff expenses; verifying documentation.
• Assist in the processing & filing of VAT Returns as well as Reconciliation of the same.
• Protect organization’s value by keeping information confidential.
• Accomplish Accounting and Organization mission by completing related results as needed.
• Any other duties as assigned.

Qualifications
You might be a strong candidate if you:

• Have a Degree in Finance, Accounting or any related other related field.
• ACA/ACCA Qualification will be an added advantage.
• Possess minimum of 3 years’ post NYSC and hands on experience.
• Must be fluent in French language (oral and written)
• Must be Computer literate; proficient in Word, Excel and PowerPoint.
• Must have strong Analytical and Communication skills.
• Must be able to work under pressure with strict deadlines and with minimal supervision.
• Proficient in Data Entry and Management.
• Team player and must be teachable
• Must be honest and of high integrity.
• Attention to Detail and Accuracy.
• Organizing and Prioritizing.
• Problem-Solving Skills.
• Confidentiality.
• Effective Communication Skills.
• Effective Information Management Skills.
• Ability to meet Deadlines.

What we offer (in addition to compensation and statutory benefits)

• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenligh

Department: Human Resources
Reporting To: Senior I.T Associate. Nigeria

Job Description
The team you would join:

• Our IT team provides technical supports to all wings of the business globally which has been growing consistently over the last 5 years at remarkable scale with a increasing employee base.
• We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes.

Responsibilities
What you would be expected to do:

• Diagnosing computer hardware, software, and peripheral issues.
• Installing and configuring computer hardware & software.
• Responding in a timely manner to service issues and requests raised on service desk platform and ensuring they are resolved within the SLA.
• Setting up user accounts on various business support applications.
• Troubleshoot and direct users requiring assistance on audio/visual systems.
• Repairing and replacing IT equipment when necessary.
• Service of IT equipment.
• Carry out any other tasks that may be assigned by line manager.

Qualifications
You might be a strong candidate if you:

• Are a recent Graduate in Computer Science, Information Technology, or Business Information Technology.
• Have any knowledge in Office 365 will be an added advantage.
• Possess a strong comprehension of IT systems and technologies.
• Are passionate about building a career in IT.

What we offer (in addition to compensation and statutory benefits)

• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.

Department: Corporate Risk
Reporting To: Country Credit Analyst, Nigeria

The team you would join

• The Credit Analyst will work in the Corporate Risk department of Greenlight Planet, Nigeria and will be reporting to the Country Credit Analyst.
• You will be working closely with the Tele Collection team and the Customer Loyalty executives “CLE”.
• You will also be work closely with the entire Easy buy team by following on compliances and spot checks, credit risk, fraud investigation of our Pay-As-You-Go products.
• We are looking forward to a dedicated, energetic and experienced Credit Analyst who would leverage on their expertise to grow our risk team.

Responsibilities
What you would be expected to do:

• Support your country Credit Manager in developing methodologies to improve the current processes.
• Suggest enhancements to current process and policies to avoid operational risks.
• Presentation of ideas via reports and presentations, outline findings and making recommendations for improvements.
• Assist the Credit Manager in implementing audit recommendations.
• Carry out periodic spot checks on processes and provide findings and recommendation of the risks identified.
• Investigate fraud cases and give recommendations of the same (which includes data collections and interviewing claimants).
• Identify and classify potential default risk through data collection and interaction with clients.
• Preparation of field reports/collation of data/documentation and report.
• Red flag identification and timely reporting of the same
• Any other task allocated by the Country Credit Manager.

Requirements
You might be a strong candidate if you:

• Have a minimum of 2 years working experience preferably in the Audit/Risk department.
• Possess strong data collection skill.
• Demonstrate a strong analytical skill.
• Are excellent at fraud detection & investigation.
• Pay attention to detail.
• Are proficient in MS Excel (Advanced level).
• Demonstrates problem-solving abilities.
• Have a good communication and presentation skills (written and verbal).
• Have previous work experience in MFI or banks.
• Are multilingual (Hausa & Yoruba).

What we offer (in addition to compensation and statutory benefits)

•  An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.

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Department: EasyBuy Direct Sales
Reporting To: Customer Engagement Manager, Africa

The team you would join

• The Customer Engagement Manager – Nigeria will lead and work closely with the call center team with a vision in ensuring that the performance KPIs are respected and in return offer support in management and training with the assistance of the customer engagement officers.

Responsibilities
What you would be expected to do:

• Set up work models, targets and metrics of work for the Customer Engagement Team.
• Ensuring briefings are held with the customer engagement team to share their expectations.
• Ensure daily, weekly and monthly reporting on all outbound calls and performance against KPIs.
• Closely monitor, and track performance and SLAs related to the credit and finance and welcome teams are up to standards with an understanding that they form part of the critical lines of business for the organization.
• Consolidate and validate training and development requirements to the customer engagement team.
• Continuously coach and mentor the team.
• Hold one-on-one discussions with team members to enable focus on individual issues that affect performance.
• Manage staff disciplinary issues where coaching and training have failed to achieve the desired increase in performance.
• Document all absences and ensure records are updated on available systems.
• Drive a customer-centric culture across the organization.
• Monitor, track and report on the viability of work resources, working systems and work tools on remote functions.
• Manage and Evaluate performance appraisals for Nigeria customer engagement functions.
• Leads and motivates staff and workforce – building a top performing operational team and instilling a culture of accountability, results and flexibility in order to meet/exceed customer expectations. Target is to enable managers leading their teams independently, with a high degree of collaboration and within a competence-based network.
• Close collaboration with other functions (e.g operations, finance, HR, sales team) within the Nigeria market and forming platforms for collaboration of the respective teams.
• Evaluate and optimize the workforce to ensure we have the right skills, organizational structure, capacity and quality to deliver best in class support to all customers across all engagement business lines and products.
• Outline and manage the functions within the call center team to industry expectations.
• Guide and mentor customer engagement officers through training and mentorship programmes.
• Ensure Peak times and Nigeria engagement metrics are as par the market standards.

Requirements
You might be a strong candidate if you:

• Have a Bachelor’s / HND Degree from any higher accredited higher insitution
• 3 years plus experience of managing operational customer engagement teams at a team manager role.
• Must be a team player, patient and people centric as you will be dealing with a highly skilled and conversant team.
• Have keen analytical and research abilities i.e You’re Are highly analytical and able to translate customer feedback into data, and customer ideas into product recommendations.
• Demonstrate ability to motivate and communicate with others at all levels.
• Influential relationships skills and able to use these relationships to deliver engagement improvements.
• Excellent communication and negotiation skills.
• Strong organizational skills ensure you’re on top of every follow up and nothing falls through the cracks.
• Ability to work well and mentor culturally diverse skilled teams.
• Good with staff engagement and team motivation concepts that can boost staff morale.

What we offer (in addition to compensation and statutory benefits)

•  An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.

Department: EasyBuy Program Management
Reporting To: Senior Analyst, Data Intelligence

Job Description
The team you would join:

• The Global Analytics and Technology function at Greenlight Planet helps us build technology enabled solutions based on data driven insights.
• We have a team of data scientists, data engineers, analysts, technical architects, android developers, web designers, backend engineers, product managers and UI/UX developers working on developing cutting edge solutions for the underserved billions to solve our business problems (Example: last mile delivery, Credit underwriting, credit risk management, Distribution channel digitization, churn management etc.)
• The Data Team is spread across 3 continents & is looking for an Analyst with a great ability of abstraction: you can turn business concepts into numbers, and numbers back into business insights.
• The ideal candidate is a team player who will work with company data serving for various business functions with a diverse mix of colleagues.
• You are technically minded, with the ability to collate data to support trends, analysis and insight generation.
•  Specific responsibilities include portfolio monitoring, building new metrics and KPIs, analysing methodologies, and suggesting operational improvements across the business.
• The right candidate will be excited to be part of a team with very diverse backgrounds and look forward to continuously learning over years to come as we imagine new ways to provide quality and affordable products to those not reached by traditional companies.

Responsibilities
What you would be expected to do:

• Turn data into insight, using statistical concepts and tools when appropriate, and communicate your findings effectively
• Provide support to the data science team and internal departments by responding to data requests and ensuring accurate translation of requirements
• Design a report template to improve effectiveness of analyses & visualisations
• Monitor portfolio health and regularly report on its performance
• Contribute to the testing and user acceptance process to ensure solutions are successfully implemented and meet business requirements.

Qualifications
You might be a strong candidate if you:

• Possess a Bachelor’s Degree / HND in Statistics, with Business related courses, or a similar quantitative field
• Have 2-3 years of relevant (hands on) professional experience.
• Have an intermediate working knowledge of SQL
• Possess a basic proficiency in Python/R or any scripting language
• Demonstrate an advanced proficiency in Microsoft Excel
• The ability to communicate quantitative analyses to audiences with varying technical backgrounds
• Basic knowledge in applied statistics concepts to solve real business problems.
• Have a strong analytical, problem-solving, and time management skills
• Have experience using data visualisation software such as Looker, Tableau, Power BI an added advantage
• Good interpersonal skills to effectively communicate with developers within the team and the diverse mix of external stakeholders

What we offer (in addition to compensation and statutory benefits)

• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.