Navitas is a leading global education provider that has helped generations of learners transform their lives through education. We create life-changing opportunities to learn by delivering an extensive range of educational services to over 70,000 aspirational students across our global network each year.

We are recruiting to fill the position of:

Job Title: Student Recruitment Advisor

Job No.: 490.42.899.603.53
Location: Lagos

About the Role

• The Student Recruitment Advisor (SRA) is responsible for driving sales and achieving student enrolment targets.
• They will report directly to the Regional Team Leaders, providing critical pipeline reporting, student and stakeholder engagement and management of various referrals and inquiries.
• To be successful, the SRA will have demonstrated sales experience to handle objections and overturn them via superior negotiation skills and closing techniques.
• The ability to communicate confidently, build rapport and be mindful of culturally sensitive situations and environments.
• The role requires an energetic and ambitious team player, resilient and detail orientated with a pragmatic approach to sales targets and a high level of accountability to identify opportunities and take the initiative.
• The SRA will combine a demonstrated knowledge and experience of marketing and sales within the international education environment utilizing multiple sales channels.

Key Result Areas

• Maximise sales conversions and meet agreed sales targets
• Build rapport and viable networks with potential students and parents
• Manage student-related enquiries aligned with service level agreements
• Provide general enrolment advice, emotional support and technical assistance
• Manage and maintain data integrity of student management system
• Works with key stakeholders to set and achieve service levels
• Works closely together with the Navitas sales teams to ensure optimal coverage of the market
• Understands and uses the lead management policy (including CRM usage) as the guideline to contact and communicate with leads and opportunities

Qualifications and Selection Criteria
Essential:

• Intimate understanding of student enrolment requirements, processes and procedures
• Excellent interpersonal and written/verbal communication skills – English a must, and the following
• languages will be beneficial in order of preference; Swahili
• Has successfully worked in a KPI driven environment achieving sales targets
• Ability to build rapport with students and parents with a personable approach
• Previous experience within a customer service focused role
• Excellent attention to detail due to specific course/visa requirements
• Demonstrated teamwork capabilities and confidence in working autonomously
• Legal right to work in Nigeria
• Bachelors Degree or equivalent required
• Competent MS skills with the ability to grasp new systems easily and quickly

Desirable:

• Experience within the education sector and/or experience with international education as a student

The candidate will ideally have the following:

• Relevant higher education and/or proven marketing and sales experience
• Salesforce experience desirable
• An understanding of the international education industry and visa process
• Strong presentation skills
• Innovative thinking and proactive work habits, including an eye for detail and new sales opportunities
• Demonstrated and proven ability to initiate and implement account and channel management strategies and tactics which have made a significant contribution to sustainable business growth
• Successfully delivered work in deadline-driven and agile environments
• Highly developed interpersonal, negotiation, presentation, and communication skills
• Flexible and accountable approach to work (e.g. in hours and content)
• Demonstrated and proven ability to work autonomously and collaborate as a team player
• Intimate understanding of student recruitment requirements, processes, and procedures
• Excellent interpersonal and written/verbal communication skills – English a must
• Has successfully worked in a KPI driven environment achieving sales targets
• Ability to build rapport with students and parents with a personable approach
• Previous sales experience, preferably in inside sales
• Excellent attention to detail due to specific course/visa requirements
• Demonstrated teamwork capabilities and confidence in working autonomously
• Competent MS skills with the ability to grasp new systems easily and quickly.

What We Can Offer You

• Career progression and professional development pathways
• A strong, positive and values-driven workplace culture
• Collegial and collaborative environment with a commitment to education
• Access to, and support from, a comprehensive and experienced sales and marketing workforce
• Mobility within the business and global locations.

Application Closing Date
5pm, 10th December, 2021.