MEL Educational Services was founded in 2011 to provide consultancy services for parents, students and organization’s across Nigeria, Ghana, Kenya and others in managing their education planning. Our company is one of few in the West African region with expertise in navigating admission into institutions in Australia and New Zealand. Through our geographical focus, we have also expanded our services into the migration of professionals to these countries. We hold a number of exclusive partnerships for the West African region including to the Queensland University of Technology (QUT).

We are recruiting to fill the position below:

Job Title: Student Conversion Officer

Location: Lagos and Port-Harcourt – Rivers
Employment Type: Full-time

Job Description

• Provide prospective applicants with information about Schools tuition fees, and payment plans.
• Managing the Application & Acceptance processes, Visa, and their relevant procedures to deliver a customer-focused service.
• Provide solutions to clients by analyzing and verifying the profile of the applicants and guiding them through corrective steps.
• Generate leads and convert them to customers.
• Keep track and follow up on customers and admissions to ensure a swift application process.
• Handle complaints and escalate to management when necessary.
• Maintain accurate records of all students’ applications.
• Develop and sustain a long-lasting relationship with customers.
• Develop in-depth knowledge of partner schools.
• Manage all enquiries and respond in a timely manner.
• Reach out to customers through proactive outbound phone conversion.
• Daily report on business activities.
• Achieve agreed set targets and objectives within the scheduled time, and any other duties as assigned.

Qualifications

• Minimum academic qualification of HND / BSc. Degree in a relevant field
• At least 3 years of work experience
• Only candidates in the listed location or environs shall be considered.

Requirements:

• Good communication skills
• Excellent marketing skills
• Must be very proficient with the use of Microsoft office.
• Can work under little to no supervision.
• Candidates should reside close to Egbeda or Victoria Island or Port-harcourt.

Application Closing Date
27th April, 2024.