25 Oct 2023

Store Manager at Taela HR Advisory

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Taela HR Advisory – Our client, a fast-growing FMCG Baby Store located in Lagos Mainland, is recruiting suitably qualified candidates to fill the position below:

Job Title: Store Manager

Location: Ilupeju, Lagos
Employment Type: Full-time

Job Summary

  • A Store Manager at our client’s office plays a crucial role in the effective operation of a retail store or a branch of a retail chain.
  • The job responsibilities encompass various aspects of managing the store, from overseeing staff to ensuring the store’s profitability and customer satisfaction.
  • You will promote and sell company’s products to retailers, wholesalers, and other customers.
  • Also act as an inside sales representative working from the office location, you would interact with customers via phone, email, or online communication platforms.
  • You will handle inbound sales inquiries, make outbound sales calls, and sell products remotely.

Job Responsibilities

  • Store Operations: Manage and oversee the daily operations of the store, including opening and closing procedures, maintaining cleanliness and organization, and ensuring that the store is adequately stocked.
  • Staff Management: Recruit, hire, train, and schedule staff members, including sales associates, cashiers, and support personnel. Provide ongoing coaching and performance evaluations.
  • Customer Acquisition: Identify and target potential customers, which can include retail stores, supermarkets, convenience stores, and distributors, with the goal of expanding the company’s customer base.
  • Customer Service: Ensure a high level of customer service by training and guiding staff in providing assistance, addressing customer inquiries, and resolving customer complaints.
  • Inventory Management: Monitor and control inventory levels to optimize stock and minimize losses due to theft or product expiration. Manage stock rotation and report to management on stock levels and replenishments.
  • Relationship Building: Build and maintain strong relationships with existing customers to ensure repeat business and customer loyalty.
  • Product Presentation: Present and demonstrate the company’s products to customers, highlighting their features, benefits, and unique selling points.
  • Order Processing: Receive and process customer orders, ensuring they are accurately recorded, and communicate with the company’s logistics and distribution teams to fulfill orders efficiently.
  • Sales Negotiation: Negotiate terms and conditions of sales, including pricing, delivery schedules, and payment terms, to secure profitable deals for the company.
  • Promotions and Marketing: Collaborate with management to implement promotional strategies and marketing initiatives to boost product visibility and sales.
  • Customer Support: Provide after-sales support, including addressing customer concerns, handling returns, and ensuring customer satisfaction.
  • Sales Reporting: Maintain detailed records of sales activities, customer interactions, and order histories, and provide regular reports to management.
  • Sales Targets: Work toward achieving and often exceeding sales targets and quotas set by the company.
  • Product Knowledge: Stay well-informed about all the products Kiddies Treat is selling, their specifications, and benefits to effectively address customer inquiries and provide product recommendations.

Qualifications and Requirements

  • Education: Preferably a B.Sc in Business Management or any related course
  • OND with relevant work experience can apply.
  • Computer Skills: Proficiency in using point-of-sale systems, inventory management software, and other retail-specific tools.

Salary

  • N100,000 – N120,000 Monthly.

Application Closing Date
27th October, 2023.




Method of Application

Interested and qualified candidates should send their updated CV to as an attached Word document or PDF to: 

[email protected]

 using "STORE MANAGER" as the subject of the email.

Note
  • Candidates should be ready for immediate employment.
  • Proximity to office location is of utmost importance.
  • Only Shortlisted Candidate will be contacted. Thank you.



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