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7 Feb 2022

In-Store Customer Representative at HRLeverage Africa

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HRLeverage Africa – Our client, a startup, a buy now, pay later. They’ve done it in a way that benefits both merchants and customers by focusing on the product and the customer. Africa’s consumer credit situation is shifting.

They are recruiting to fill the position below:

Job Title: In-Store Customer Representative

Location: Lagos
Employment Type: Full-time

Job Description

  • Do you like helping people and solving problems? Our client is establishing a base in Nigeria, and is looking to hire smart and thoughtful individuals to interact with their customers. Your job is to make the customer’s experience worthwhile.

Responsibilities

  • Pay attention to and respond to the needs and concerns of customers: To properly and accurately reply to client enquiries and issues, you’ll need great listening and speaking abilities.
  • Provide information about products and services.
  • Take orders, calculate charges, and monitor invoicing and payments: Review or make changes to customer accounts.
  • Take care of any returns or grievances.
  • Must respond to questions and complaints in a friendly and professional manner.
  • Keep track of consumer interactions and actions: As needed, look into answers or solutions.
  • Direct clients to supervisors, managers, or other individuals who can assist them

Job Requirements

  • Minimum of SSCE.
  • Great communication skills.
  • Patience.
  • Experience in customer service (an added advantage).
  • Based in Lagos.

Salary
N50,000 monthly + commission

Application Closing Date
7th March, 2022.




Method of Application

Interested and qualified candidates should send their CV to: 

[email protected] 

using the Job Title as the subject of the email.



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