Carbon is a pan-African digital bank with a mission to provide friction-free finance to its customers. Carbon promises to play a fundamental role in its customers’ lives wherever they are, with flexible solutions. We pride ourselves on our efficiency and with just $10mm of equity raised in 2015, we have disbursed over $100m in loans and earned more than $30mm in revenue over the last 2 years. Carbon has operations in Ghana, Kenya, and Nigeria, supported by a talented team spread between Lagos, Nairobi, London, Argentina, and Palo Alto so we operate with a remote-first mindset.

We are recruiting to fill the position below:

Job Title: SME Onboarding Specialist

Location: Lagos
Job type: Full-time

Responsibilities
You will be responsible for

• This role is focused on the external legalization and formalization of business entities.
• Navigating regulatory portals to ensure our SME leads are properly registered and ready for banking activation within our internal SLAs.
• Pre-Onboarding Audit: Review customer-provided data (IDs, addresses, and name options) to ensure 100% compliance before external submission.
• Stakeholder Coordination: While internal KYC is handled by our KYC/Compliance team, you will ensure the external legal entity is created and ready for handoff to the activation desk.

Requirements
You must have:

• A minimum of 1 year of hands-on experience using the CAC Portal.
• Working knowledge of the automated stamp duty process and documentation requirements for Business Names and LTDs.
• Proven ability to handle high-volume administrative tasks with a near-zero error rate.
• Ability to clearly explain regulatory requirements to small business owners.

Application Closing Date
Not Specified.