ipNX Nigeria Limited is one of Nigeria’s fastest growing Information and Communications Technology companies. In our business, we connect everything – people, information, and services. We are specialized in network connectivity, and delivery of internet, telephony, television as well as cloud-based software application services to corporate and residential customers.

We are recruiting to fill the position of:

Job Title: Service Fulfillment & Support Engineer (LAG)

Job ID: 109
Location: Lagos
Department: Business Division
Function: Service Fulfillment & Support Engineer
Reporting to: Team Lead, Service Fulfillment & Support
Travel Frequency: Occasionally

Purpose of the Job

• To improve on the SLAs with customers by reducing the MTTR which also translates to improved service to customer.

Expected Key Results:

• Incident Management
• Preventive Maintenance
• Pre-sale Engineering
• Report Management
• Back Office Support
• Project Implementation Management
• Job Completion Certificate
• Inventory Management.

Educational Qualifications & Functional Skills

• Academic: B.Eng Computer Engineering, BEng Electrical Electronics or any IT related Degree. (2.2/ Upper Credit Minimum)
•  Professional: CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional).

Work Experience:

• At least 2 years in telecommunications industry

Other Requirements:

• Customer Focus
• Tech savvy
• Action orientation
• Drive results
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self-Development
• Nimble Learning

Application Closing Date
30th September, 2022.