ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services.

We are recruiting to fill the position below:

Job Title: Service Fulfillment & Support Engineer

Location: Lagos
Employment Type: Full-time
Reporting to: Team Lead, Service Fulfillment & Support
Travel Frequency: Occasionally

Purpose of the Job

• To improve on the SLAs with customers by reducing the MTTR which also translates to improved service to customer.

Expected Key Results

• Incident Management
• Preventive Maintenance
• Pre-sale Engineering
• Report Management
• Back Office Support
• Project Implementation Management
• Job Completion Certificate
• Inventory Management.

Educational Qualifications & Functional Skills

• Academic: B.Eng in Computer Engineering, BEng Electrical Electronics or any IT related degree. (2.2/ Upper Credit Minimum)
• Professional: CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional).

Work Experience:

• At least 2 years in telecommunications industry.

Other Requirements:

• Customer Focus
• Tech savvy
• Action orientation
• Drive results
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self-Development
• Nimble Learning.

Application Closing Date
30th June, 2022.