Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

We are recruiting to fill the position below:

Job Title: Service Engineer

Location: Lagos
Industry: Manufacturing (Dehumidifiers, Ventilators, Gas phase filtration)
Employment Type: Full-time

Responsibilities

• Responds to customer complaints.
• Evaluates and resolves customer’s problem.
• Installation of machine.
• Troubleshoot and proffer solution to customer equipment
• Train customer personnel on machine operation.
• Repairs, tests, and maintains machine.
• Monitors performance of the machine.
• Provides customers with regular reports and feedback on their service requests.
• Develops and maintains relations with customers.
• Reports common complaints of customers to top management in order to address the situation for future reference.
• Offers feedback on product development, features, and functions.

Requirements

• HND / Bachelor’s Degree in Electrical / Mechanical Engineering or related field
• 1-2 years of experience
• Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
• Resourceful, with the ability to work independently
• Strong time management skills
• Ability to adapt to changing circumstances
• Decision-making, problem resolution and creative thinking skills
• Attention to detail.
• Ability to multi-task activities with shifting priorities. Able to work productively in a pressurized environment
• Ethical and trustworthy.
• Willingness to travel.

Application Closing Date
5th September, 2022.