MEDLOG Logistics Services Nigeria Limited is a company based in Lagos with its Head Office in Apapa. It is the logistics arm of MSc, enabling a one-stop-shop for global supply chain operations. With a presence in 70 countries and over 12 million TEU handled per year, MEDLOG is one of the world’s largest inland transport and logistics providers in terms of the extensive geography covered by its services.

MEDLOG is a family company with a family spirit and our people are the key to our success. We are an equal opportunity employer, which means that we are committed to providing equality of opportunity in employment to all persons. Our staff are essential to achieving our goals, which is why we are dedicated to hiring the best talents to join our team.

We are recruiting to fill the position below:

Job Title: Service Delivery Manager

Location: Lagos

About The Opportunity

• The role verifies all received documents from clients to track vessel activities till it berths.
• He/she processes duty assessments for client’s payments, coordinates operational activities until the empty container is returned.

Key Responsibilities

• Receives shipping documents and verifies compliance.
• Liaises with shipping companies to track vessel location and updates clients accordingly with the most up-to-date information.
• Liaises with shipping line/team for rotation number to generate duty assessment.
• Responsible for processing form M/LC /PAAR/NXP and import duty. -if applicable
• Updates and informs clients on shipments activities on the port via software and emails.
• Processes third party compliance documents (NAFDAC, SON,NESREA, COO, NAQS, etc.
• Daily review of shipment activities with the operation team to determine the weekly delivery schedule.
• Follows up with clients for new shipment allocation.
• Provide expert advice to clients on cost-saving alternatives in the supply chain/logistics operations.

Educational Qualification and Experience

• Bachelor’s Degree in any relevant field.
• 5 years experience as a Service Delivery Manager or similar role
• Knowledge of Supply chain management
• Experience in Logistics (import/Export)

Required Skills/Abilities:

• Knowledge of Business Analysis tools
• Excellent communication skills
• Persuasion skills
• Report writing skills.

Application Closing Date
Not Specified.