Structured Resource Business Limited is a product of its founders desire to efficiently provide business solutions and market access to American, European and Asian organisations, who are looking to enter into the Nigerian and West African market place with products and services. We provide both practical and profitable business solutions to a broad range of Nigerian businesses and pride ourselves on placing clients first and providing value for money.

Structured Resource was founded in 2004 to address the need for a reliable, customer oriented partner organisation in Nigeria and across the West African region. The founders and partners are former Business Managers, Telecom Build Engineers, Bankers, Scientists, Software Engineers and Systems Architects based in Nigeria, America, Sweden and the United Kingdom. We boast a strong network of contacts throughout industry in both national and international arenas, with strong links with product manufacturers, distributors, suppliers, and sales specialists.

We are recruiting to fill the position below:

Job Title: Senior Operations Manager

Location: Ikoyi, Lagos
Employment Type: Full-time

Business Objective

• Drives business objective and vision. To maintain control of diverse business operations by securing the functionality of business to drive extensive and sustainable growth.

Core Working Relationships:

• Directors, All Departments within Structured Group.

Accountabilities (Responsibilities)

• Strategy and Planning
• Design and implement business strategies, plans and procedures.
• Set comprehensive goals for performance and growth.
• Establish policies that promote company culture and vision.
• Oversee daily operations of all the company’s operating units.
• Lead employees to encourage maximum performance and dedication.
• Evaluate company performance by analysing and interpreting data and metrics.
• Write and submit reports to the Directors in all matters of importance (as required).
• Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
• Participate in strategic and operational governance processes of FOCUS as a member of the senior management team.
• Lead operations strategic planning to achieve FOCUS goals by fostering innovation, initiatives, and coordinating the evaluation, deployment, and management of current and future systems across the company.
• Identify opportunities for the appropriate and costeffective investment of financial resources within Structured group.
• Assess and communicate risks associated with IT products and other investments.
• Develop, Track and control annual operating budgets.
• Develop business case justifications and cost/ benefit analysis for the organizations spending and initiatives.
• Direct development and execution of companywide disaster recovery and business continuity plan.
• Assess and make recommendations on the improvement or reengineering of operational systems within the organization.

Product Development:

• Creating and enhancing products that fill a niche in the market or allow clients/customers to remain competitive.
• Analyze market data to develop sales strategies and define product objectives for effective marketing communications plans.
•  Consulting market research materials and sales data to ensure that Structured group products are viable and competitive.
• Responsible for researching and developing new products and making modifications to existing manufacturing systems to improve overall efficiency and profitability.
• Staying up to date with products on the markets and clients
• Making improvements or modifications to current processes
• Suggest product enhancements to improve user experience.
• Gain a deep understanding of customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
• Create product strategy documents that describe business cases, highlevel use cases, technical requirements, revenue, and ROI.
• Perform quality assurance controls on products.
• Coordinate with the required department to deliver functional solutions.
• Conduct research to identify customer needs and market gaps.
• Prioritize the implementation of new features and set specific timelines.
• Liaise with relevant department to ensure proper sales, advertisement and positioning of new products.
• Monitor and report on users’ reactions after launching.
• Collaborate with relevant department to create support and training documents for internal and external users.
• Analyze competition.
• Ensure the continuous delivery of services through oversight of service level agreements with end users and monitoring of systems performance.
• Ensure business operations adhere to applicable laws and regulations.
• Keep current with trends and issues in the IT, Finance, Energy and power industry, including current technologies and prices. Advise, counsel, and educate management on their competitive or financial impact.
• Promote and oversee strategic relationships between all internal resources and external entities.
• Supervise recruitment, development, retention, and of staff in accordance with corporate budgetary objectives and personnel policies.

Required Qualifications

• Bachelor’s Degree in Operations Management or related field.
• Experience in management, operations, and leadership.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cashflow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management.

Application Closing Date
28th February, 2024.