Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient border-less manner.

We are recruiting to fill the position below:

Job Title: Senior Manager, Consumer Risk

Location: Lekki, Lagos
Job Type: Full time (Hybrid)
Department: Risk Organisation

The Role

• Flutterwave is looking for a Senior Manager, Consumer Risk, who will be a key leader responsible for managing the buyer risk function.
• Your role will involve developing and implementing robust risk management strategies, collaborating with cross-functional teams, and ensuring the security and integrity of buyer transactions.

Responsibilities

• Analyze large data sets and collaborate with the team to identify patterns and anomalies indicative of potential risks.
• Understand technical background of Flutterwave’s product and implement a detail-oriented approach to identify and rectify potential gaps posing risks to the company or its customers.
• Balance risk mitigation with user experience to support healthy growth of the business.
• Develop and execute comprehensive risk management strategies to safeguard against potential financial and non-financial losses.
• Establish and maintain risk management policies and procedures.
• Work closely with cross-functional teams, including finance, legal, and technology, to integrate risk management practices into business processes.
• Provide guidance and direction to team members in the execution of risk mitigation initiatives.
• Oversee and enhance transaction monitoring systems to detect and prevent fraudulent activities.
• Stay abreast of market trends, regulatory changes, and industry developments to anticipate and address emerging risks.

Requirements

• Bachelor’s Degree in Finance, Business, or a related field; advanced degree or relevant certifications are a plus.
• Proven 8+ years’ experience in buyer, consumer, fraud or similar field of risk management within the financial or fintech industry, with a track record of leadership and strategic thinking.
• Experience extracting actionable insights from large data sets, applying a data-driven approach to business problems.
• Proven track record of successfully detecting and mitigating various fraud modus operandi (MOs) within the payments or financial industry.
• Strong project management skills with the ability to prioritize and manage multiple initiatives simultaneously.
• Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization.
• Strong user focus and business acumen combined with risk mindset.
• Ability to articulate complex risk-related concepts in a clear and understandable manner for non-risk team members.
• Highly organized and detail-oriented with a commitment to accuracy and quality.
• Ability to design and develop training programs for operations teams, ensuring they are well-equipped to handle buyer risk-related tasks.

Application Closing Date
Not Specified.