Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient border-less manner.

We are recruiting to fill the position below:

Job Title: Senior Associate, Business Systems and Process Re-engineering

Location: Lekki, Lagos (Hybrid)
Job type: Full-time
Department: Professional Services

The Role

• As a Senior Associate, Business Systems and Process Reengineering, you will leverage your years of valuable experience to take a lead role in driving process improvement initiatives within Flutterwave.
• Working closely with cross-functional teams and management, you will lead the analysis of existing business systems and processes, identify areas for optimization, and play a pivotal role in implementing innovative solutions.
• Your role will be critical in enhancing efficiency, productivity, and overall performance, contributing significantly to the organization’s success.

Responsibilities
Responsibilities include but are not limited to:

• Lead the analysis and evaluation of existing business systems, processes, and workflows to identify improvement opportunities and drive operational efficiency.
• Collaborate with cross-functional teams to gather requirements, understand business needs, and develop innovative solutions that align with strategic objectives.
• Develop and maintain detailed process maps to visualize workflow and identify areas of improvement, utilizing analytical tools to provide data-driven insights.
• Drive the successful implementation of process improvement projects, coordinating with relevant teams and stakeholders to ensure smooth execution and adoption.
• Monitor and assess the impact of implemented changes, measuring key performance metrics to identify further enhancements and address challenges proactively.
• Mentor and support junior analysts, providing guidance on conducting analyses and executing process improvement projects effectively.

Requirements
Required competency and skillset to be a waver:

• A Bachelor’s Degree in Business Administration, Management Information Systems, Industrial Engineering, or a related field is required. A master’s degree or relevant certification in Process Improvement is advantageous.
• 4+ years of proven experience successfully leading and executing process improvement initiatives.
• Excellent analytical and problem-solving skills, with the ability to think critically and identify root causes of inefficiencies.
• Familiarity with Lean, Six Sigma, other process improvement methodologies, or just have a continuous improvement mindset.
• Strong project management skills, including the ability to plan, execute, and monitor improvement projects with a focus on timeliness and quality.
• Exceptional communication and presentation skills, capable of articulating complex concepts to both technical and non-technical audiences.
• Demonstrated leadership abilities, with the capacity to inspire and collaborate effectively with cross-functional teams.
• Ability to work effectively in a fast-paced, dynamic environment.

Application Closing Date
Not Specified.