Alan & Grant – Our work is focused on creating innovative HR and Organizational Development Solutions aimed at Performance Improvement & Business Growth. We currently serve clients across various sectors of the Economy from locations in Jos, Port Harcourt and Lagos.

We are recruiting to fill the position of:

Job Title: Sales and Retail General Manager

Location: Lagos
Industry: Retail

Job Summary

• To enhance the effectiveness and efficiency of the company’s business segment of with a focus on the entire retail operation management.
• The job holder is responsible for developing, reviewing, updating and executing strategy that would deliver high performance results in all the company’s stores and Stores support units.

Duties / Responsibilities

• Develop and implement retail sales strategy that can deliver on sales targets and also ensure growing stores sell-through for both low and high seasons.
•  Develop and implement retail customer analytics systems that would ensure better customer data validation and profitable  customer targeting (working with brands and marketing team).
• Responsible for presentation and defending of the retail business unit performance to the management performance review committee.
•  Responsible for working with buying and merchandising Unit Teams to ensure the right merchandise are available in the stores and at the right time.
• Responsible for working with the ecommerce team in driving sales and in also developing web stores sales strategy and targets.
•  Responsible for providing the following monthly retail operations reports- retail stores performance report, customer experience management performance report and any other ad-hoc IT reports.
• Develop an excellent retail organization by actively supporting the development of staff within the retail operations unit through personal development planning, coaching, succession planning and mentoring.

Requirements

• A Bachelor’s Degree or its equivalent in Business or any related discipline. Retail management certification is an added advantage.
• A minimum of 15 years’ experience in a similar retail management role within a structured corporate environment.
• Knowledge of retail stores management reporting and planning.
• Knowledge of store staff premium culture management.
• Knowledge of salesforce target actualization strategy development and execution.
• Knowledge of store visual merchandising management.
• Knowledge in developing retail stores sales improvement strategy.
• Knowledgeable in retail operations cycles-stores, warehouse, logistics, distribution and customers complaints.
• Proficient with the use of retail management software is very important.

Application Closing Date
Not Specified.