mDoc is digital health start up that leverages behavioral science, data, technology and quality improvement methodologies to improve access to quality healthcare for people with chronic health needs in sub-Saharan Africa. We are seeking an all-star product suite lead to join our team. Our ethos is etched in the belief that augmenting the healthcare & technology landscape is paramount to helping Africa unlock its true potential. We are on a mission to transform how African healthcare consumers receive the support they need to live longer, healthier, happier and more productive lives.

We are recruiting to fill the position below:

Job Title: Sales Representative

Locations: Abuja, Asaba – Delta, Kano, Lagos, Ibadan – Oyo, Port Harcourt – Rivers
Employment Type: Full-time

Job Description

• The Sales Representative role is a critical position at mDoc, supporting our mission to transform healthcare.
• You will play a key role in building relationships, enrolling members on our CompleteHealth™ platform, and driving the adoption of our solutions.
• This role is perfect for someone passionate about making a difference, determined, and ready to take on new challenges.

Key Responsibilities

• Persuade prospective members to enroll with mDoc.
• Promote the mDoc brand through scheduled phone cadences.
• Convert assigned members to paying customers across various payment platforms.
• Achieve monthly patient enrollment targets.
• Manage high volumes of inbound and outbound calls efficiently.
• Identify members’ needs, clarify information, and provide appropriate solutions.
• Negotiate contracts and determine pricing schedules for promotions.
• Prepare weekly and monthly reports.
• Deliver compelling sales presentations to prospective clients.
• Coordinate sales efforts with marketing programs and understand company offerings.
• Maintain client records and provide follow-ups to ensure satisfaction.

Requirements

• University graduates with internship experience in sales, customer service, or retail are encouraged to apply.
• 1 – 3 years of experience in sales or customer interaction roles (preferred).
• Experience with outbound/inbound calls is a plus.
• Proven ability to multitask in a fast-paced environment, handling phone, email, and chat communications.
• Experience in fast-paced, results-driven work environments.
• Flexibility to work occasionally on weekends.
• Passion, empathy, and mission-driven motivation to help people live healthier lives.

Application Closing Date
Not Specified.