Jobs Expert, a recruitment services firm, is recruiting suitable candidates to fill the position below:

Job Title: Sales Representative

Location: Omole, Lagos
Employment Type: Full-time

Job Summary

• A Sales Representative is responsible for identifying potential customers, promoting the company’s products or services, building strong client relationships, and achieving sales targets.
• The role involves generating leads, closing sales, maintaining customer satisfaction, and contributing to business growth.

Key Responsibilities

• Identify and pursue new business opportunities through cold calling, networking, referrals, and field visits.
• Generate qualified leads and convert prospects into paying customers.
• Present and demonstrate the company’s products or services to prospective clients.
• Build and maintain strong relationships with existing customers to encourage repeat business.
• Meet or exceed monthly, quarterly, and annual sales targets.
• Prepare and submit quotations, proposals, and sales contracts.
• Negotiate pricing and contract terms with customers within approved company guidelines.
• Follow up on inquiries, quotations, and pending sales opportunities.
• Maintain an accurate database of customers, prospects, and sales activities using CRM software or company records.
• Monitor market trends, competitor activities, and customer preferences to identify new business opportunities.
• Collaborate with the Operations, Customer Service, and Finance teams to ensure timely order fulfillment and customer satisfaction.
• Resolve customer complaints promptly and escalate issues where necessary.
• Prepare daily, weekly, and monthly sales reports for management.
• Attend sales meetings, product training sessions, exhibitions, and networking events.
• Ensure compliance with company policies, ethical standards, and sales procedures.
• Gather customer feedback and provide recommendations for product and service improvements.
• Promote the company’s brand and maintain a professional image during all customer interactions.
• Maintain regular communication with existing clients to strengthen relationships and identify upselling or cross-selling opportunities.

Key Performance Indicators (KPIs)

• Monthly sales revenue achieved
• Number of new customers acquired
• Sales target achievement (%)
• Number of qualified leads generated
• Lead-to-customer conversion rate
• Customer retention rate
• Customer satisfaction score
• Number of client visits or meetings conducted
• Number of proposals or quotations submitted
• Average sales cycle duration
• Collection of outstanding customer payments (where applicable)
• Upselling and cross-selling performance

Educational Requirements

• Bachelor’s Degree or HND in Business Administration, Marketing, Sales, or a related field.
• 1–3 years of sales experience (or as required by the organization).
• Experience in B2B or B2C sales is an added advantage.
• A valid driver’s license and willingness to travel may be required, depending on the role.

Required Skills:

• Excellent communication and interpersonal skills
• Negotiation and persuasion skills
• Strong customer relationship management
• Sales prospecting and lead generation
• Presentation and product demonstration skills
• Time management and organization
• Problem-solving and objection handling
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Familiarity with CRM software is an advantage
• Results-oriented with strong commercial awareness

Application Closing Date
31st August, 2026.