Responsibilities

• Develop, implement, and execute sales strategies to drive revenue growth, expand the company’s customer base, and achieve established sales objectives.
• Lead, supervise, and manage the sales team, ensuring effective execution of sales activities and achievement of individual and departmental sales targets.
• Set sales targets, revenue objectives, and performance expectations for team members, and monitor progress against established goals.
• Identify new business opportunities, target markets, prospective clients, and strategic partnerships to promote the company’s ERP solutions and related services.
• Oversee lead generation, prospecting, client acquisition, sales pipeline development, negotiations, and deal closures.
• Build and maintain strong relationships with existing and prospective clients to drive customer acquisition, retention, and business growth.
• Coach, mentor, and develop sales team members to strengthen their product knowledge, sales techniques, negotiation skills, and overall performance.
• Monitor individual and team sales performance, revenue generation, conversion rates, and commission-earning activities, ensuring accountability and sustained productivity.
• Drive personal sales and  business development activities, where applicable, while ensuring the overall sales team achieves its revenue and performance targets.
• Oversee the sales pipeline and ensure proper documentation, tracking, and follow-up of prospects, opportunities, customer interactions, and completed sales using the company’s CRM or sales management system.
• Participate in high-value negotiations, client presentations, product demonstrations, and strategic sales engagements.
• Prepare and submit periodic sales reports detailing revenue generated, pipeline status, sales performance, conversion rates, business opportunities, and challenges.
• Provide management with insights into market trends, competitor activities, customer feedback, and opportunities for business expansion.
• Collaborate with management, marketing, implementation, and customer support teams to ensure alignment between sales commitments and service delivery.
• Ensure prospective clients receive accurate information regarding the company’s ERP solutions, implementation capabilities, and service offerings.
• Identify opportunities to improve sales processes, team productivity, lead conversion, customer acquisition, and overall departmental effectiveness.
• Promote a performance-driven sales culture that encourages accountability, achievement of sales targets, and maximisation of revenue and commission opportunities.