Khenpro Global Services is a human capital organization based in Lagos, Nigeria. We provide human resources services to various clients in different sectors. Our Recruitment and Outsourcing Services have helped improve the efficiency and effectiveness of our clients’ service delivery. Our main focus is to enhance client organizations by providing quality services on various aspects of their human resources, allowing the organization to focus on its core issues.

We are recruiting to fill the position below:

Job Title: Sales & Customer Success Executive

Location: Mainland, Lagos
Employment Type: Full-time

Job Summary

• We are seeking an energetic and customer – focused Sales & Customer Success Executive to convert enquiries into sales while delivering exceptional customer experiences.
• The successful candidate will be responsible for managing customer interactions, nurturing leads, and driving revenue through consultative selling techniques.

Key Responsibilities

• Respond promptly to customer enquiries across digital communication channels.
• Convert leads into completed sales through effective relationship management.
• Conduct follow – up engagements with prospective customers and abandoned leads.
• Educate customers on product benefits and recommend suitable solutions.
• Upsell complementary products and services to maximise revenue opportunities.
• Maintain accurate records of customer interactions and sales activities.
• Collaborate with internal teams to ensure seamless order fulfilment and customer satisfaction.

Requirements

• Bachelor’s degree or equivalent qualification.
• 1 – 3 years’ experience in sales, customer service, telesales, or social commerce.
• Strong negotiation and persuasion skills.
• Experience using CRM platforms and communication tools.
• Excellent interpersonal and relationship management skills.

Key Competencies

• Customer Orientation
• Sales and Negotiation
• Communication Skills
• Resilience
• Relationship Building
• Target Achievement.

Application Closing Date
11th August, 2026.