Mono helps businesses in Africa access financial accounts for financial data and payments. Businesses of all sizes in Africa use our platform to retrieve account details, transactions and move money, reliably and securely, including Carbon, Renmoney, Inflow Finance, Tangerine Insurance, and many others.

In almost a year, we’ve introduced a steady cadence of innovations, such as statement pages, a no-code tool to retrieve bank statements, and much more. We’ve connected to 10% of all active bank accounts in Nigeria, and our investors include YCombinator, Entree Capital, and others.

We are recruiting to fill the position below:

Job Title: Sales Associate

Location: Lagos

Description

• A successful candidate for this role is an excellent customer service provider who consistently meets the sales goals.
• If you are passionate about sales and you desire a career that allows you to engage with growing businesses and ensure maximum client satisfaction, then we would love to have you on the team.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assess customers needs and provide assistance and information on product features.
• Build strong relationships with customers to generate repeat business.
• Maintain knowledge of current sales and promotions.
• Process sales transactions accurately and efficiently.
• Meet and exceed sales goals on a daily, weekly, and monthly basis.
• Provide feedback to management regarding customer requests and concerns.
• Remain knowledgeable on products offered and discuss available options.

Requirements
You’re highly likely to thrive in this role if you:

• Have 1-2 years of experience in B2B sales, especially in Fintech.
• Have empathy for users and can quickly grasp the contexts within which their businesses operate.
• Have excellent written and verbal communication skills.
• Possess strong interpersonal skills.
• Have the ability to work a flexible schedule.
• Are comfortable with technology and ability to learn new systems quickly.
• Are able to work well under pressure and handle challenging situations.
• Possess a positive attitude and strong work ethic.
• Have the ability to work well both independently and as part of a team.
• Strong problem-solving skills and ability to think creatively to drive sales.
• Willingness to go above and beyond to ensure customer satisfaction.

Nice to haves:

• Previous working experience at fast-growing internet startups
• Experience working with APIs.

Benefits

• Stock options
• Flexible working hours
• Remote friendly
• Health Insurance
• Training Budget
• Company Grant
• Team building events
• Yearly offsite
• Free lunch (Lagos based employees).

Application Closing Date
10th April, 2023.