Fidelity Bank Plc began operations in 1988 as Fidelity Union Merchant Bank Limited. By 1990, it had distinguished itself as the fastest growing merchant bank in the country. However, to leverage the emerging opportunities in the commercial and consumer end of financial services in Nigeria, in 1999, it converted to commercial banking and changed its name to Fidelity Bank Plc. It became a universal bank in February 2001, with a license to offer the entire spectrum of commercial, consumer, corporate and investment banking services.

We are recruiting to fill the position below:

Job Title: Retail Sales Manager

Locations: Onitsha – Anambra, Benin – Edo and Abia

Job Summary

• We are looking for an experienced and result-driven Retail Sales Manager to lead a sales teams and drive deposit mobilization, customer acquisition and liability growth for the Bank.

Key Responsibilities

• Lead and coordinate salesforce personnel within the region.
• Drive growth in Savings, Current Accounts and other low-cost deposits.
• Develop and execute regional sales and customer acquisition strategies.
• Monitor team performance using MIS and performance reports.
• Coach, train and support sales teams to achieve assigned targets.
• Ensure adequate sales-force coverage across branches.
• Manage performance, engagement, recognition and reward of sales personnel.
• Identify performance gaps and implement improvement actions.
• Provide regular reports on regional sales and deposit performance.

Key Performance Indicators

• Deposit and liability growth.
• Savings and Current Account balances.
• New-to-Bank customer acquisition.
• Cost of Funds.
• Sales-force productivity.
• Profitability/PBT contribution.

Requirements

• Minimum of Bachelor’s Degree in a relevant discipline.
• At least 5 years’ banking experience, preferably in Sales, Retail/SME Banking and Relationship Management.
• Proven experience in deposit mobilization and customer acquisition.
• Strong sales leadership, people management and business development skills.
• Must be resident within the assigned business area and possess a strong understanding of the local market, customer segments and business environment.
• Ability to consistently meet and exceed targets.

Application Closing Date
Not Specified.