DUTIES & RESPONSIBILITIES

• RCOs shall work independently of clusters in the planning and execution of control review activities and maintenance of assurance oversight of branches under their purview. They are required to move around their assigned branches for periodic in-depth reviews. RCOs report functionally to Cluster Control Managers (CCM) to streamline reporting structure; but remain responsible for the following functions:
• Maintain control oversight over assigned high risk branches
• Utilise existing branch control review template (as minimum control tests) for in-depth review of branch processes and procedures
• Review various transactions of high risk branches under their purview using daily IT Control reports provided and carry out periodic control reviews of loan performance and collaterals
• Follow-up and track identified exceptions and ensure prompt resolution
• Increase the control consciousness of First Bank staff by close monitoring and training
• Educate processors on key changes in the bank’s policies, processes, products and controls and improve processors’ understanding of processes and control by facilitating training sessions
• Encourage self-reporting of errors, control breaches and fraud incidents in branches
• Carry out timely investigation and resolution of customers’ control related complaints
• Ensure strict compliance with Internal Control and Enhancement plans and programs.
• Conduct investigations into fraudulent activities, unusual incident and other activities as may be required by the bank and report on findings to the Cluster Control Manager Conduct enhanced periodic on-the-spot-review of branch activities and report findings to the Cluster Control Manager
• Carry out daily IT Control Report, credit and other reviews that may be required by Internal Control & Enhancement review program as directed by Head, Control Techniques & Standards
• Ensure prompt rendition of month end and other reports of work done
• Ensure complete documentation of all observed policy/procedural breaches observed during control review activities in the assigned high-risk locations
• Ensure prompt closure of internal control, regulatory, and Internal Audit exceptions observed and raised during the conduct of control /audit activities and subsequently tracking of unclosed exceptions.
• Escalate unclosed exceptions through the business operational risk structure, line reporting channels or Business Executive for further engagement.
• Ensure implementation of process enhancement and improved control strategy in the assigned high risk branches.
• Conduct daily review of IT Control Reports and ensure the closure/escalation (to Cluster Control Managers, UORM/BORM/Line Executive) on noted exceptions.
• Escalation of process gaps to Head, Control Techniques & Standards for stakeholder engagement and enhancement as may be required
• Provide on the job training to Branch Operators in assigned high-risk branches and provide control advisory and decision support service to Branch Managers and Branch Team
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook
• As part of the Bank’s Operational Risk Management Framework, identify, assess and report new risks, issues and incidents in identified high-risk branches and escalate to UORM/BORM/Process Owner/Line Executive for resolution and tracking.

JOB REQUIREMENTS

Education:

• Minimum Education: First Degree preferably in a numerate discipline; higher degrees /MBA/ Possession of professional certification in accounting, Banking or related discipline.

Experience

• Minimum experience – 5 years in Internal Control /Audit Function