13 May 2026

Relationship Manager at Fairmoney Microfinance Bank

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FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

We are recruiting to fill the position below:

Job Title: Relationship Manager

Location: Abuja (FCT)
Employment Type: Full-time

Roles and Responsibilities

  • S/he will be responsible for driving the Merchant Acquiring business across various merchant sectors (Supermarkets, Pharmacies, Filling Stations, Eateries & Restaurants, Lounges & Bars, and Hotels) within the region and developing strategies to increase sales revenue
  • Develop plans and strategic initiatives to grow the Merchant Acquisition business and achieve the company’s sales goals
  • Manage and lead the Merchant Acquisition team within the region to deliver profitable growth
  • Daily, weekly, and monthly monitoring of the KPIs of the Merchant team within the assigned region is required, ensuring all targets are consistently met and exceeded
  • Drive the KAMs (Key Account Managers) to ensure they meet all KPIs for their respective teams
  • Meet target quotas for the region’s set KPIs, including transaction value, volume, and revenue
  • Monitor market trends and provide regular competitor feedback to the Merchant Acquisition Manager
  • Have Strong understanding of the company’s products and services is essential, with the ability to advise others effectively
  • Follow up with merchants, ensuring both active and inactive merchants are visited. Where necessary, they will facilitate the retrieval of POS terminals from inactive business partners within the region

Requirements

  • Bachelor’s Degree in Sales and Marketing or related fields
  • A minimum of 6 to 8 years of experience in the Merchant business
  • Must have an Android phone
  • Proven experience managing a high-performance sales team
  • Ability to motivate a team of Sales Managers for performance
  • Extremely flexible, result-oriented, and hardworking with a strong track record of success.
  • Ability to self-motivate and manage self
  • Good communication and interpersonal skills
  • Customer orientation and ability to adapt/respond to different characters.

Benefits

  • Private Health Insurance
  • Performance Bonus
  • Pension Plan
  • Training & Development.

Application Closing Date
Not Specified.




Method of Application

Submit your CV and Application on Company Website : Click Here

Recruitment Process
  • A screening call with a member of the recruitment team for 30 minutes
  • Technical interview with the hiring manager for 30 to 60 minutes



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