PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Title: Regional Manager

Locations: Ibadan, Oyo
Job Type: Full Time

Description

• The Regional Manager will be responsible for developing and executing sales strategies to promote and sell PalmPay’s BNPL (Buy Now Pay Later) business within a designated region.
• This role involves managing a team of sales representatives, driving regional sales growth, building relationships with partners, and ensuring that the BNPL product line meets its sales targets.
• The Regional Manager will also monitor market trends, identify opportunities, and provide strategic insights to support overall business objectives.

Key Responsibilities:
Sales Strategy & Execution:

• Develop and implement sales strategies to achieve BNPL sales targets in the region.
• Ensure alignment of sales activities with the company’s overall business goals.
• Drive sales performance through the management of a regional sales team.

Team Management:

• Lead, motivate, and manage a team of sales executives and agents in the assigned region.
• Set performance targets for team members and track their progress.
• Provide coaching, training, and support to enhance sales productivity.

Market Development:

• Identify new business opportunities and potential market segments for BNPL products.
• Build strong relationships with merchants, agents, and distributors to grow BNPL penetration.
• Conduct market research and competitor analysis to stay ahead of market trends and adapt strategies accordingly.

Partner Engagement:

• Engage with partner financial institutions, merchants, and distribution channels to expand card issuance.
• Manage relationships with key stakeholders to ensure smooth operations and product adoption.

Reporting & Analysis:

• Prepare regular sales reports, forecasts, and presentations for senior management.
• Analyze regional sales data to monitor performance, identify trends, and recommend improvements.
• Monitor and report on key market insights, including customer feedback and product performance.

Compliance & Risk Management:

• Ensure that all sales activities adhere to regulatory and company policies.
• Manage risk by implementing effective controls and monitoring mechanisms in card distribution and sales.

Customer Service & Support:

• Collaborate with customer service teams to ensure high levels of customer satisfaction with the BNPL products.
• Resolve escalated customer issues related to BNPL usage, delivery, or service issues.

Key Qualifications

• Bachelor’s Degree in Business Administration, Marketing, Finance, or a related field.
• 5+ years of sales management experience, preferably within the financial services or fintech industry.
• Proven track record of achieving sales targets and growing a customer base.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Solid understanding of the payment and financial ecosystem, particularly ATM and card services.
• Ability to analyze sales data and market trends.
• Ability to travel extensively within the assigned region.

Application Closing Date
Not Specified.