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5 Jul 2022

Recovery Officer at the Concept Group – Abuja & Rivers

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The Concept Group is a holding company for companies established in 1992. Subsidiaries under the Group include: Rosabon Financial Services – Nigeria’s Leading Financial Intermediary and Equipment Leasing Company, Concept Nova – Bespoke Enterprise IT Solutions Company, Percy Aitkins – Bureau De Change.

We are recruiting to fill the position below:

Job Title: Recovery Officer

Locations: Abuja (FCT) and Port Harcourt, Rivers
Employment Type:

Job Description

  • Ensure collection of outstanding payments from customers.
  • Recovering bad debts from delinquent debtors
  • Resolving disputes with customers, ensuring that concerns are resolved correctly.
  • Clarify potential consequences of not paying such as sales of collateral process.
  • Manage customers who are resistant by remaining polite, tactful, firm and honest.
  • Complete any administrative task as required for the efficient running of the team’s activities.
  • Always deliver a consistent and professional level of service.
  • Devising customized recovery strategy on a case-by-case basis.
  • Reducing the non-performing loans owed to the Bank.
  • Following up with clients on previous payment arrangements.
  • Locating and establishing contact with debtors.
  • Taking ownership of debt collection cases.

Requirements

  • B.Sc. in any Management Course.
  • A minimum of 3 years of progressive experience as a Recovery Officer.
  • Exceptional organizational skills.
  • Excellent numeracy savvy.
  • Great creative, visionary, and critical thinking skills.

Application Closing Date
Not Specified.




Method of Application

Interested and qualified candidates should send their CV to:

 [email protected] 

using the Job Title as the subject of the email.



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