Brilliant Performance Solutions Limited – Our client operates a Service Apartmnent at Ogba located in Lagos State, is recruiting to fill the position below:

Job Title: Receptionist

Location: Ogba, Lagos
Employment Type: Full-time

Job Summary

• Our client  requires the services of a skillful and professional Receptionist with a minimum of 3 years’ experience in the hospitality Industry. This person must be very good with the use of Computer and relevant software applications used in the hospitality Industry. Previous experience will be an advantage.

Responsibilities

• Check-in and check-out guests to the company standards.
• Provide keys, show guests to rooms
• Advise guests on room features / utilities / local amenities
• Provide excellent customer service at all times and deal with all calls & emails efficiently and effectively.
• Liaise with all managers on any issues and concerns.
• Inputting high volume reservations correctly and noting any special requests.
• Promoting and upselling the property’s facilities – be a brand ambassador for the property
• Ensuring billing is correctly carried out to the hotel standards.

Requirements

• Excellent customer service skills with a positive outlook and a ‘can-do’ attitude
• Previous experience in a Hotel Reception / Serviced apartments / Guesthouse preferred
• Self-motivated with a willingness to learn.

Application Closing Date
20th November, 2024.