The Blowfish Group, in the heart of Victoria Island, brings you the world in one place. Hospitality and leisure, backed by a truly international team of industry professionals. Global standards and the warmth of Nigerian hospitality perfected over time. With our unique approach to servicing, we offer high-end hospitality and leisure carefully tailored with love to suit our customers’ requirements. Our group offers a wide range of services throughout various facilities.

We are recruiting to fill the position below:

Job Title: Receptionist

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Summary

• We are hiring to fill the position of Front Desk Officer with a minimum of 3 years experience in a hotel. Interested candidates must have very good knowledge of hotel reservation software like Micros/Opera.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Maintain updated records of bookings and payments Etc.

Requirements and Skills

• Applicant should possess a minimum of OND, HND or BSc. from any of the Nigeria-recognized institutions
• Minimum of 3 years experience in 4/5star Hotel
• Must have very good knowledge of hotel reservation software like Micros/Opera.
• Must be smart, Confident and good-looking
• Excellent communication and organizational skills.
• Ability to maintain a positive, friendly attitude even under pressure.
• Excellent organizational and multitasking skills
• Professional attitude and appearance.

Remuneration
N100,000 – N150,000 Monthly.

Application Closing Date
29th February, 2024.