Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer’s needs.

We are recruiting to fill the position below:

Job Title: Quality Control / Compliance Officer (Female)

Location: Lekki Phase 1, Lagos
Employment Type: Full Time

Responsibilities

• Periodic Internal audit.
• Ensure document control for the organization.
• Monitor phone calls for quality assurance.
• Monitor ticket handling for compliance with internal policies and procedures.
• Ensure that business activities are conducted in conformity with all internal policies, procedures and best practices.
• Develop compliance checklists and prepare compliance reports, as and when due.
• Participate in Business continuity exercises.
• Follow-up with in-house trainings. Prepare, analyze and present Survey result.
• Undertake new projects arising at instruction from the GM.
• Provide reporting.

Education and Qualifications

• Degree in Computer Engineering or any related IT field.
• 2 – 3 years’ experience in Quality Control/ Compliance

Required Skills:

• Report writing.
• Familiar with CRMs.
• Good knowledge of Excel.
• Problem solving skills.
• Analytical skills.
• Excellent presentation skills with Microsoft Powerpoint.
• Research.

Salary
Very attractive

Application Closing Date
3pm; 14th March, 2022.