Coca-Cola HBC (Coca-Cola Hellenic Bottling Company) is a bottling partner of The Coca-Cola Company. Coca-Cola HBC is headquartered in Zug, Switzerland and has a premium listing on the London Stock Exchange and a secondary listing on the Athens Exchange. The Coca-Cola Company is the world’s largest beverage company and operates in more than 200 countries.

Life at Coca-Cola HBC is fast-paced and challenging, with fair rewards and exciting learning opportunities. We promote an inclusive workplace, value diverse views and opinions, and always appoint the best person for the job, ensuring equality in our shortlists and appointments. Take up the challenge. Join us!

We are recruiting to fill the position below:

Job Title: Protocol Manager

Location: Lagos
Team: Corporate Affairs & Sustainability

About the Job

• The Protocol Manager plays a key role in managing and delivering seamless protocol, immigration, and travel services.
• This role is responsible for coordinating with embassies, consulates, and regulatory bodies, supporting executives and expatriates, overseeing travel logistics, and ensuring compliance with immigration policies and company standards.
• You will also manage vendors, track costs, and maintain accurate documentation to support operations.

Is This You?

• You have strong knowledge of immigration policies and protocol procedures.
• You are experienced in coordinating travel logistics and documentation.
• You are confident managing relationships with embassies, consulates, and regulatory agencies.
• You possess excellent organizational and communication skills.
• You can manage vendors and budgets while ensuring service quality.
• You thrive in dynamic environments and are comfortable managing multiple priorities.
• You handle confidential information with discretion and professionalism.

Your Key Responsibilities

• Coordinate travel arrangements and protocol services for executives, expatriates, and staff.
• Manage visa applications, STRs, work permits, resident permits, and quota processing.
• Liaise with embassies, consulates, and government agencies for documentation and approvals.
• Support expatriate onboarding and relocation processes, ensuring a smooth experience.
• Track immigration activities and submit statutory returns to regulatory authorities.
• Supervise third-party vendors to ensure compliance with service level agreements.
• Maintain accurate travel and immigration data for reporting and audit purposes.
• Ensure efficient mailroom operations and documentation dispatch.
• Provide airport protocol support, including Meet & Assist and courtesy visits.
• Contribute to continuous improvement of protocol and travel processes.

Application Closing Date
Not Specified.