Jumia is Africa’s leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.

We are recruiting to fill the position below:

Job Title: Project Manager – Jumia Services

Location: Nigeria

Job Objective

• As Project Manager, you will lead numerous improvement projects aimed at streamlining activities while driving up performance and quality.
• Taking part in regional and global initiatives, you will tackle complex problems that affect customers and work to resolve them with innovative solutions.

Responsibilities

• Lead the design and implementation of initiatives that eliminate waste, reduce lead time and improve business performance while establishing a sustainable model for continuous improvement
• Work with Country Manager to identify performance gaps, prioritize and manage improvement roadmap
• Through robust data analysis of key operational and cost metrics, identify opportunities for innovation and work with all Ops teams to quantify the value of the opportunity i.e. Optimizing warehouse and Jumia Express operations
• Improve main KPIs: Vendor Net Promoter Score, Vendor satisfaction score, Seller Ops Queue Management, SLA DS collection cost effective pricing efficiency, lost in seller ops
• Support delivery of operational consistency across the supply chain through both process and technology
• Participate in implementing lean management practice across Jumia Services globally
• Work with business and broader Ops team to ensure initiatives are appropriately prioritized and supported
• Participate in technology development by giving constant feedback on requirement for Warehouse & Logistics operations.
• Monitoring of 5S practices and Material handling.

Requirements

• Interested candidates should possess a relevant qualification.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

Application Closing Date
Not Specified.