Workforce Group is a top business and HR consulting firm in Nigeria, offering advisory, outsourcing, recruitment and assessment, learning and development, market entry and technology services and solutions. Our reputation for excellence in service was built from over a decade of providing business and human resource consulting across several states in Nigeria.

We are recruiting to fill the position below:

Job Title: POS Support Officer

Location: Mainland / Island, Lagos
Employment Type: Full-time

Responsibilities
The POS Support Officers would be deployed to the E-Business departments of our client and measured along with the following indices:

• Receive requests for POS from Relationship Managers or Field support staff and processing time
• Deployment of POS terminals to merchants
• Training of merchant upon deployment of POS Terminal
• Prepping (configuring and testing) of the POS terminals
• Providing daily terminal support at designated merchant locations
• Identifying prospect merchants in the field and reporting
• Keep records of support and support materials (SIM cards, chargers, batteries e.t.c)
• Give remote assistance/training to merchants’ upcountry
• Attend to any other task assigned by the Team Lead POS or Supervisor
• Enforce change management and compliance processes.

Requirements

• OND/HND in relevant course of study
• Minimum of 1 year of experience.

Salary
N180,000 – N188,000 per month plus other benefits

Application Closing Date
30th November, 2024.