Max Drive – We are a team of passionate people and a leading technology-enabled company driven by a vision to solve the mobility challenges in Africa. We want to get people and goods to their destinations hitch-free. It is personal for us because we understand the frustration of epileptic transportation. We are making mobility safe, affordable, accessible, and sustainable through the deployment of high-performance technologies and operators.

We are recruiting to fill the position below:

Job Title: Portfolio Officer

Locations: Ibadan, Oyo; Abeokuta, Ogun; Osogbo, Osun; Ilorin, Kwara; and Ado Ekiti, Ekiti
Job type: Full time
Category: Finance

Description

• MAX is experiencing unprecedented organizational growth and is seeking a Portfolio officer in the Portfolio Risk unit who will oversee and manage our portfolio ensuring the achievement of financial goals and adherence to company risk policies and regulations.
• This role involves assessing financial performance, conducting risk assessments, and maintaining strong customer relationships. The role will report to the Manager, PRM unit.

Responsibilities

• Monitor and manage assigned customer portfolios to ensure optimal performance and alignment with company strategies.
• Conduct regular portfolio reviews and rebalancing to meet customer’s’ changing financial goals and market conditions.
• Collaborate with Data, Collections, Call center, Retrieval and Growth teams on a daily basis
• Utilize data sets to perform analytics and propose solutions
• Prepare and present detailed portfolio performance reports to managers.
• Build and maintain strong relationships with customers by providing personalized service and addressing their financial needs and concerns.
• Respond to customers inquiries and requests promptly and accurately.
• Educate customers on their financial obligations to enhance their understanding and confidence.
• Conduct thorough risk assessments for our portfolios, identifying potential risks and recommending appropriate mitigation strategies.
• Coordinate with other departments to ensure seamless portfolio management and customer service.
• Maintain accurate and up-to-date records and documentation for customer’s credit related escalations.
• Assist in the onboarding sessions for new customers to handle portfolio related sessions.
• Contribute to the development and improvement of portfolio management processes and tools.

Requirements

• Bachelor’s Degree in Finance, Economics, Business Administration, or a related field.
• 3 years experience in credit and portfolio risk management at a bank, lending, or fin-Tech institution
• Relevant professional certification AAT, ACA, CIMA
• Strong quantitative and analytical skills with attention to detail.
• Proficiency in financial software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Able to source data/ perform periodic computations
• Strong interpersonal and communication skills with a proven ability to effectively interact with and influence people at all levels
• High sense of responsibility, accountability and dependability
• High integrity and ethical standards

Key Competencies:

• Analytical Thinking: Ability to analyze complex financial data and make sound investment decisions.
• Customer centric: Commitment to providing exceptional service and building long-term customer relationships.
• Risk Management: Proficiency in identifying and mitigating financial risks.
• Communication: Strong verbal and written communication skills for effective client interaction and reporting.
• Detail-Oriented: Meticulous attention to detail in managing client portfolios and documentation.
• Team Collaboration: Ability to work collaboratively with colleagues and other departments.

Benefits

• Competitive pay & benefits
• Health insurance cover
• Unrivaled Learning and Development

Application Closing Date
Not Specified.