APM Terminals is the global terminal operating arm of the A.P. Moller-Maersk Group. APM Terminals operates a Global Terminal Network of 76 operating port and terminal facilities and 117 Inland Services operations in 59 countries around the globe.

We are recruiting to fill the position below:

Job Title: IT / OT Onsite Support Personnel

Ref. ID: R191472
Location: Port Harcourt, Rivers

Key Responsibilities

• Provide end-user support for desktops, laptops, printers, mobile phones, and Office applications.
• Troubleshoot and resolve hardware, software, and connectivity issues for terminal users.
• Support and maintain local IT/OT infrastructure and operational technology assets.
• Conduct maintenance and provide hands-on support for CCTV, OCR equipment, biometric readers, radios, and vehicle-mounted terminals (VMTs).
• Partner with regional IT service delivery teams to execute incident and change management activities requiring on-site support.
• Resolve incidents within agreed service level targets and ensure timely communication with stakeholders.
• Support the implementation of approved infrastructure changes and contribute to service reliability and operational continuity.

What We Are Looking For

• Continuous improvement mindset: We are looking for someone who brings a thoughtful improvement mindset—curious about how work gets done and motivated to make meaningful, sustainable improvements over time.
• Demonstrated experience providing end-user IT support across hardware, software, and mobile technologies.
• Strong knowledge of IT infrastructure and operational technology equipment, including desktops, laptops, printers, CCTV systems, biometric devices, radios, and related technologies.
• Experience managing and resolving incidents and implementing technical changes in line with service level expectations.
• Degree or Diploma in Information Technology, Computer Science, or a related discipline; industry certifications are an advantage.
• Strong communication and collaboration skills with the ability to work effectively with local users and regional support teams.
• Customer-focused approach with the ability to manage multiple priorities, take ownership of issues, and deliver professional support in a fast-paced environment.

Application Closing Date
Not Specified.