13 Nov 2026

Operations Supervisor at Fluff & Stars

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Fluff & Stars is a business consulting and workforce solution company helping organizations hire smarter, scale faster, and build high-performing teams.

Operations Supervisor

  • The ideal candidate must possess strong supervisory capabilities, sound operational judgement, and the ability to maintain high standards of service delivery in a fast-paced restaurant environment.

Key Responsibilities

  • Supervise daily restaurant operations and ensure smooth service delivery.
  • Coordinate staff activities, duty schedules, and shift responsibilities.
  • Monitor employee performance, attendance, discipline, and productivity.
  • Ensure compliance with operational procedures, hygiene, and food safety standards.
  • Monitor inventory, stock usage, and operational resources.
  • Handle customer complaints and resolve service issues professionally.
  •  Ensure consistent service quality and customer satisfaction.
  •  Prepare operational reports and escalate issues requiring management attention.
  •  Identify operational gaps and recommend improvements.

Requirements

  • Previous experience in restaurant, hospitality, or food service operations.
  • Proven supervisory or team management experience.
  • Strong leadership, communication, and problem-solving skills.
  • Good understanding of restaurant operations, customer service, and food safety.
  • Ability to manage staff, maintain discipline, and work under pressure.
  • Strong organisational skills, accountability, and attention to detail.
  • Candidates residing in or around Surulere will have an advantage.

Additional Benefits:

  • HMO coverage.
  • 13th-month salary.
  • Staff feeding provided.



Method of Application

Submit your CV, copies of relevant documents and Application to:

[email protected]

Use the title of the position as the subject of the email

Closing Date : December 2, 2026



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