Ekondo Microfinance Bank is a financial institution that focuses on microfinancing, mobilizing surplus funds from the public and lending them to economically active poor groups. The bank spreads its funds in terms of interest and commissions to support the financial needs of the community.

We are recruiting to fill the position below:

Job Title: Operations Officer (Teller)

Location: Calabar, Cross River
Job type: Full-time

Job Description

• The Teller is responsible for processing cash and non-cash transactions efficiently and accurately while ensuring compliance with bank policies.
• The role requires attention to detail, strong integrity, and excellent customer service skills.

Key Responsibilities

• Receive and pay out cash/cheques accurately and efficiently.
• Balance cash daily and report discrepancies immediately.
• Verify signatures, account details, and ensure transaction authenticity.
• Manage cash in line with approved limits and policies.
• Identify and prevent fraudulent transactions.
• Provide prompt, courteous service to customers at the counter.
• Support the branch in achieving customer satisfaction and operational efficiency.

Requirements

• Education: Minimum of OND/HND/B.Sc. in relevant fields (Banking & Finance, Accounting, Business Administration, etc.).
• Experience: 1–2 years in cash handling, teller functions, or banking operations.

Skills:

• High level of accuracy and numerical ability.
• Strong attention to detail and integrity.
• Knowledge of banking policies and regulatory guidelines.
• Good communication and interpersonal skills.
• Ability to work under pressure.

Benefits & Enumeration

• 13th month
• HMO
• Yearly performance bonus upon meeting set targets,
• Other benefits as enshrined in staff handbook.

Application Closing Date
31st October, 2025.