Eden Solutions & Resources Limited – Consulting with Eden Solutions and Resources empowers organizations to leverage their expertise, unlocking strategic insights and customized solutions that drive sustainable growth, elevate performance, and navigate complex business challenges with confidence.

We are recruiting to fill the position below:

Job Title: Operations Lead

Location: Lagos
Employment Type: Full-time

Job Summary

• We are looking to hire a detailed -oriented individual to join their team as an Operations Lead who will be responsible for overseeing and executing the day-to-day company and people operations function of their Ghanaian entity.
• You will report directly to and work closely with the CEO.
• Your tasks will vary across a broad range, and will require you to be flexible, proactive, strategic, and efficient.

What do you need to be successful?
You will be expected to:

• Run and oversee day to day operations to ensure all aspects of business operations are executed smoothly and efficiently.
• Manage people ops including: recruiting, payroll, contract management, benefits administration, performance and feedback management, employee databases, team building, workflow and productivity optimization
• Manage the operational cadence of the business including, but not limited to facilitating weekly, monthly, and quarterly leadership meeting agendas and content, developing and aligning teams into our internal OKR tracking system
• Manage internal accounting and ledger operations
• Maintain current knowledge of local regulatory and compliance requirements, gathering documentation, filing applications, tracking and meeting deadlines and representing the company as appropriate
• Develop, codify, implement and update internal policies, process flows and standard operating procedures in alignment with executive leadership
• Develop the Business Development and Partner Success strategy in collaboration with executive leadership
• Manage relationships with partners and liaise with external service providers such as legal counsel, tax advisors, B2B SAAS providers
• Detail and action-oriented individual with an owners’ mindset
• Comfortable working as an individual contributor in a fast-paced, dynamic, high-energy environment
• Leadership ability to work across multiple operational and administrative departments to accomplish the objectives of the organization
• A high level of professional and personal integrity
• Organizational skills both to function independently and to work closely with other professionals using a team approach
• Judgment skills to make appropriate decisions
• A high degree of confidentiality in dealing with sensitive matters
• Ability to handle multiple demands and to respond rapidly to changing priorities.
• Demonstrated problem-solving, research, analytical, presentation, facilitation, organizational, consultation, negotiation, influence, and training skills
• Effective verbal and written communication skills
• Effective mathematical and computer skills
• You are flexible, always seek to learn and grow, and aren’t afraid to pivot
• Take a collaborative approach to leadership and you love working with others

What do you need to have done in your career?

• 2+ years working in operations or operational leadership or a related role, preferably at a high-growth tech startup
• Background in Accounting, Financial Operations, or Business Management
• Passionate with a desire to join and build a world-class organization
• Organized and self-motivated
• An excellent influencer (verbally and written), capable of inspiring colleagues and clients
• Open to constructive criticism from your team to benefit project development
• Always eager to learn and share knowledge
• Comfortable with pressure and deadlines and can work in a fast-paced environment

What do you stand to gain?

• Remote based.
• You’ll be one of our earliest hires, bearing a lot of ownership and responsibility in a high impact position that influences our culture, processes, and business execution. As we grow, so do you. All roles at Ladder are structured to help our employees evolve as career rockstars. We will support you with the resources you need to succeed and up-skill.
• You’re joining a rocket ship – here at Ladder, you’ll be joining a truly world class team with tremendous growth potential.
• You’ll have a blast – this is a fun, inclusive, collaborative, and kind group of people, excited about building a product that matters.

Application Closing Date
21st November, 2023.