Maersk is an integrated container logistics company working to connect and simplify its customer’s supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere – all over the world.

We are recruiting to fill the position below:

Job Title: Operational Excellence Specialist – MCL

Ref. No: R163125
Location: Agbara, Ogun
Employment Type: Full-time
Created: 2025-11-03
Contract Type: Standard
Job Flexibility: Hybrid

Opportunity

• Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day?
• The Operational Excellence Specialist drives continuous improvement and process optimization across Maersk’s warehousing and distribution sites in West Africa.
• He/She acts as a change agent  identifying inefficiencies, improving operational performance, embedding Lean culture, and ensuring standardization and sustainability of results.
• This role directly supports Maersk’s transformation towards an integrated logistics model by enhancing process stability, safety, and cost efficiency across multiple warehouse operations.

Key Responsibilities
Process Improvement & Lean Deployment:

• Identify performance gaps across inbound, storage, order picking, and outbound processes.
• Lead and execute improvement initiatives (Kaizen events, 5S, VSM, SMED, root cause analysis).
• Apply Lean and Six Sigma methodologies (DMAIC, waste elimination, standard work).
• Support process simplification and drive cost, time, and quality improvements.

Standardization & Process Design:

• Develop, document, and maintain Standard Operating Procedures (SOPs) and Standard Work Instructions.
• Design or review warehouse layouts and material flows using AutoCAD or similar tools.
• Ensure operational standards are aligned with Maersk global frameworks and best practices.

Data Analytics & Performance Management:

• Analyze operational data to identify bottlenecks and improvement opportunities.
• Build and maintain performance dashboards (e.g., using Power BI, Excel, or similar tools).
• Measure project impact (productivity, cost reduction, lead time, service level, ROI).
• Support the development of a data-driven performance culture across sites.

Safety, Quality & Compliance:

• Embed HSSE and Quality requirements in all improvement activities.
• Ensure every process improvement enhances ergonomics, compliance, and workplace safety.
• Participate in safety audits and promote zero-incident culture in all Lean initiatives.

Capability Building & Change Management:

• Coach and train warehouse teams on Lean, problem-solving, and visual management techniques.
• Promote ownership of improvement actions among supervisors and frontline teams.
• Act as a local change agent communicating clearly, influencing stakeholders, and ensuring adoption of new standards.

Project & Stakeholder Management:

• Plan and execute multiple improvement projects simultaneously.
• Collaborate with Operations, Engineering, HSSE, IT, and Finance to ensure cross-functional alignment.
• Support regional initiatives and share best practices across countries in the West Africa area (e.g., Nigeria, Ghana, Cameroon, Senegal).

Deliverables / Expected Outputs:

• Warehouse Value Stream Maps (as-is / to-be) with action plans.
• Documented standardized work and SOPs for key processes.
• Productivity dashboard and KPI performance review.
• 5S implementation plans with maturity scorecards.
• Minimum 2–3 Kaizen events per quarter successfully completed with measurable gains.
• Quantified improvements (time, cost, space, or quality savings).

Requirements
Someone with:

• Bachelor’s or Master’s degree in Industrial Engineering, Process Engineering, or related field.
• 0–5 years in warehouse, logistics, or industrial operations. Prior exposure to continuous improvement or process optimization preferred.
• Lean Six Sigma Green Belt certification desirable.
• Proficiency in AutoCAD for layout and flow design.
• Strong analytical and Excel skills; knowledge of Power BI or similar tools.
• Familiarity with WMS/ERP systems and warehouse KPIs.
• Fluent English and French required (bilingual).
• Strong analytical mindset, problem-solving orientation.
• Hands-on, curious, and proactive.
• Excellent communication and influencing skills.
• Ability to lead without authority and collaborate across cultures.
• Open-minded, structured, and resilient.

Application Closing Date
Not Specified.