Personal Trust is a Microfinance Bank in Lagos and a subsidiary of First Ally Capital Limited (FACL). Formerly known as Personal Trust Savings and Loans, the Bank was registered in 1993 and operated as a Mortgage Bank until its conversion to a Microfinance Bank in 2014. Personal Trust has a branch network at strategic locations in Lagos State and provides banking services to individuals, micro, Small and medium enterprises (MSME).

We are recruiting to fill the position below:

Job Title: IT Officer

Location: Mainland, Lagos
Employment Type: Full-time

Job Summary

• The IT Officer provides technical support to all users.
• The IT Officer monitors and maintains computer networks, installs and configures hardware and software and solves all technical problems that may arise.

Duties and Responsibilities

• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the branches of the bank
• Ensure security of data, network access and backup systems
• Setting up accounts for new users
• Develop and maintain local networks to optimize performance
• Ensure security and privacy of networks and computer systems
• Organize and schedule periodic upgrades and maintenance
• Maintain records/logs of repairs and fixes and maintenance schedule
• Use high-speed transaction recovery techniques and backup data
• Set up user accounts, permissions and passwords
• Liaise with third parties and vendors across all platforms
• Drives service excellent through e-solutions
• Periodic report generation
• Repairing equipment and replacing parts, checking computer equipment for electrical safety
• Maintaining records of software licenses
• Perform any other duties as may be assigned by Management
• Define IT users and roles and enable data distribution in the appropriate format and in a timely manner
• Flexibility to carry out any other task as requested by Management.

Qualifications

• OND / HND / B.Sc in IT or Computer Science
• IT professional certification/qualification
• Evidence of completion/ exemption of / from NYSC.

Experience:

• 5 – 10 years work experience.
• Previous work experience in IT in a Microfinance Bank or Financial Institution
• MUST have indepth knowledge of BANKONE software.

Skills:

• In-depth knowledge of hardware and software
• Up-to date knowledge of software and IT trends
• Ability to work well with people
• IT security and operations
• Ability to multi task
• Attention to detail
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.

Application Closing Date
11th July, 2022.